Branch Operations Manager

LHH Recruitment Solutions; Richmond (IN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

Generous PTO

401(k) match

Job summary

LHH Recruitment Solutions seeks a Branch Operations Manager for a Richmond, IN distribution client. Lead a branch to drive revenue growth and operational excellence while building a high-performing team.

You will oversee sales, warehouse, delivery, and customer service; manage full P&L; and craft growth strategies to expand market share. A customer-focused leader with strong analytics will thrive in this role.

Qualifications

• Bachelor degree preferred in a related field.
• Minimum 5+ years of operational leadership in building materials/supply industries.
• Experience in homebuilder/contractor-driven sales environments.
• Ability to manage full P&L and drive profitability.
• Experience leading cross-functional teams across sales, warehouse and customer service.
• Experience managing inventory and supply chain processes.
• Ability to develop and execute growth strategies.
• Strong leadership and communication skills with a focus on accountability.
• Authorized to work in the U.S. without employer sponsorship.

Responsibilities

• Oversee daily branch operations including sales, warehouse, delivery, and customer service functions.
• Drive branch performance through leadership, accountability, and execution.
• Manage full P&L including revenue, margins, expenses and profitability.
• Develop and implement branch-level growth strategies to increase market share and revenue.
• Build and maintain relationships with key customers and local partners.
• Partner with sales teams to develop pipeline and achieve revenue targets.
• Monitor KPIs and implement corrective actions to improve performance.
• Lead inventory management efforts including accuracy, levels, and replenishment planning.
• Coordinate purchasing, logistics, and warehouse teams for efficiency.
• Hire, train, and develop employees to build a high-performing workforce.
• Foster teamwork, accountability, and continuous improvement.
• Maintain compliance with policies, safety standards, and procedures.
• Identify process improvements to enhance productivity and service levels.
• Support customer satisfaction initiatives and resolve escalated issues.

Skills

Leadership

P&L Management

Cross-Functional Leadership

Inventory & Supply Chain

Growth Strategy Development

Analytical Skills

People Development

Customer Relationship Management

Education

Bachelor Degree in Business, Sales, Supply Chain, Operations Management, or Construction

Job description

LHH is seeking a Branch Operations Manager for a Direct Hire, Permanent Placement position with a distribution client located in Richmond, IN. This is an opportunity to lead a branch location within a stable and growing organization known for strong customer relationships and operational excellence. The position offers the chance to build and develop a high-performing team while driving revenue growth and improving branch operations. The compensation is commensurate to experience and will range between $90,000-110,000 per year and includes comprehensive benefit and insurance plans, generous Paid Time Off, and a 401K plan with a company match.

Must be authorized to work in the U.S. without employer sponsorship.

JOB RESPONSIBILITIES

• Oversee daily branch operations including sales, warehouse, delivery, and customer service functions
• Drive branch performance through effective leadership, accountability, and operational execution
• Manage full P&L responsibility including revenue, margins, expenses, and profitability
• Develop and execute branch-level growth strategies to increase market share and revenue
• Build and maintain strong relationships with key customers and local partners
• Partner with sales teams to develop pipeline and achieve revenue targets
• Monitor KPIs and implement corrective actions to improve performance outcomes
• Lead inventory management efforts including accuracy, levels, and replenishment planning
• Ensure efficient coordination between purchasing, logistics, and warehouse teams
• Hire, train, and develop employees to build a high-performing and engaged workforce
• Foster a culture of teamwork, accountability, and continuous improvement
• Maintain compliance with company policies, safety standards, and operational procedures
• Identify process improvements to enhance productivity and service levels
• Support customer satisfaction initiatives and resolve escalated service issues

QUALIFICATIONS

• Bachelor Degree in Business, Sales, Supply Chain, Operations Management, or Construction is preferred
• NON-NEGOTIABLE: Minimum of 5+ years of operational leadership experience within the building materials/building supply industries is required
• Must have experience working within homebuilder/contractor-driven sales environments
• Must have the ability to manage full P&L and drive branch profitability
• Must have experience leading cross-functional teams across sales, warehouse, and customer service
• Ideal candidates will have experience managing inventory and supply chain processes
• Ideal candidates will have the ability to develop and execute growth strategies
• Strong leadership, communication, and team development skills required
• Strong analytical skills with a focus on performance metrics and improvement
• Positive attitude with strong accountability and ownership mindset
• Adaptability in a fast-paced, results-driven environment
• Must be authorized to work in the U.S. without employer sponsorship.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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