Branch Operations Leader

Seattle Credit Union; Tukwila (WA); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Low-cost medical

401k with employer match

Generous paid time off

Volunteer time off

Job summary

Seattle Credit Union is seeking a Branch Assistant Manager to lead branch operations and enhance the member experience in the Greater Seattle area. You will coordinate teller, consultant, and back-up manager duties while driving efficiency and a high standard of service.

Ideal candidates bring 3+ years in retail banking, strong regulatory knowledge, and leadership experience. The role emphasizes community outreach, staff development, and cross-team collaboration within a values-driven culture.

Qualifications

• Associate degree in business or related field, or combination of education and experience.
• Three (3)+ years of experience in a high transaction, retail banking environment.
• One (1)+ year of experience in a team setting, coaching or leading others.
• Comprehensive knowledge of the state and federal regulations such as Reg. B, Reg. E, Reg. D, Reg. CC, Reg. Z, and the Bank Secrecy Act.

Responsibilities

• Must be proficient in all Teller, Member Consultant and Senior Member Consultant job functions; serves as back-up branch manager as needed.
• Demonstrates ownership and accountability for branch operations and performance results.
• Facilitates all required branch audits and diligently completes required tasks.
• Effectively manages daily branch operations and optimal lobby traffic flow.
• Mentor, coach, develop and train branch employees.

Skills

Customer service

Leadership

Regulatory knowledge

Communication

Problem solving

Banking software

Microsoft Excel

Education

Associate degree in business or related field

Bachelor's degree preferred

Tools

Banking software

Microsoft Excel

Word

PowerPoint

Visio

Job description

Seattle Credit Union is seeking a Branch Assistant Manager to lead branch operations and enhance the member experience in the Greater Seattle area. You will coordinate teller, consultant, and back-up manager duties while driving efficiency and a high standard of service.

Ideal candidates bring 3+ years in retail banking, strong regulatory knowledge, and leadership experience. The role emphasizes community outreach, staff development, and cross-team collaboration within a values-driven culture.