Branch Operations Leader

Enerflex Ltd; Pennsylvania; Híbrido; USD 90 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare benefits

401(k) employer matching

Paid time off

Employee equity plan

Fun office environment

Resumo da oferta

Enerflex Ltd. seeks a Branch Manager to lead daily branch operations, ensure health and safety standards, and drive financial performance. You will oversee service operations, coordinate with technical teams, and mentor staff across field services, parts, and shop activities. Strong leadership and data-driven decision making are essential.

The role requires extensive experience, a proactive management style, and a focus on customer satisfaction and operational efficiency.

Qualificações

• Bachelor’s degree required with 10+ years related experience or equivalent combination of education and experience.
• Strong leadership and organizational skills; ability to work under pressure and make sound decisions.
• Proficiency in MS Excel and Windows-based programs; ability to mentor and manage staff.

Responsabilidades

• Promote Health, Safety & Environmental standards and ensure regulatory compliance.
• Meet branch financial objectives by budgeting and managing expenditures.
• Forecast sales and maintenance revenue; set prices and monitor supply/demand.
• Direct Field Service Manager, Parts Dept, Shop Lead and Service Admin; set expectations.
• Develop staffing plans, recruit personnel, and enforce company policies.
• Ensure timely completion of service jobs and maintain customer relationships.
• Coordinate with customers and technical services for startup and warranty.
• Drive service improvements by analyzing failures and implementing new approaches.
• Oversee shop activities and 24/7 coverage; control expenses and operating income.
• Plan schedules, offices and facilities; monitor performance and customer satisfaction.

Conhecimentos

Leadership

Problem solving

Decision making

Organizational skills

Teamwork

Communication

Formação académica

Bachelor’s Degree with 10+ years related experience

Ferramentas

MS Excel

Descrição da oferta de emprego

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The purpose of the Branch Managerincludes but is not limited to managing the day-to-day operations of the branch.

Principle Responsibilities and Duties

• Fully implements and actively promotes Health, Safety & Environmental standards and policies, as well as any other customer or external agency's regulatory requirements to promote a safety culture.
• Meet branch financial objectives by estimating requirements; preparing annual sales and service budgets; expenditures; analyzing variances; initiating corrective actions.
• Establish sales and service objectives by forecasting and developing annual sales, service escalation, and maintenance revenue quotas; projecting expected sales volume and profit for existing and new products.
• Establish and adjust selling prices by monitoring costs, competition, and supply and demand.
• Manage the duties of the Field Service Manager/ Parts Department, Shop lead and Service Admin.
• Communicating job scope and expectations to direct reports.
• May make recommendations for salary increases, promotions and transfers.
• Counseling and disciplining employees.
• Creation of staffing plan and recruiting personnel as required.
• Enforcing Company policies and procedures.
• Ensuring performance and completion of all service jobs.
• Coordinate with Customers and Technical Services for startup and warranty.
• Improves service programs by analyzing service and support failures; developing and implementing new approaches and techniques.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Monitors paperwork flow to ensure the accuracy and completeness of customer service and parts invoices, manufacturer warranty claims, and internal expenses.
• Maintains good customer relationships and works to generate Branch growth.
• Directs the overhaulof equipment and machinery
• Directs services and repairs of rotating equipment.
• Directs and coordinates Shop activities at respective Make Ready location. Responsible for achieving the goals for controllable expenses and operating income through effective planning and direction of Shop personnel and jobs throughout the organization.
• Plans, organizes and directsemployee schedules, offices and facilities.
• Monitor and take corrective action to ensure the guaranteed operating efficiency and customer satisfaction for all jobs in the designated area.
• Oversees the maintenance and utilization of required spare parts and supplies.
• Maintains a close working relationship with employees to provide guidance for their individual needs, career growth, training and development.
• Champions a quality management culture and execution ofexcellent service.
• Maintains good internal and external customer relationships, working to generate service opportunities.
• Negotiates and monitors services for machinery and equipment repairs.
• Monitors and maintains theinventory at acceptablelevels to ensure proper job performance for the area.
• Manages branch SG&A
• Manages 24/7 coverage provided by organization.

Qualifications

• Bachelor’s Degree with Ten (10) or more years related experience and/or training or equivalent combination of education and experience.
• Some experience with plant operation is preferred.
• Self-starter: takes initiative and demonstrates willingness to act with a sense of urgency.
• Good leadership skills.
• A high degree of computer literacy in MS Excel and windows-based programs
• Ability to work effectively with others.
• Problem solving: ability to handle unexpected problems.
• Ability to make sound decisions.
• Strong organizational skills.
• Extensive knowledge of the different kinds of compressor units to be overhauled through the shop & field.
• Strong interpersonal skills for customer relations
• Must be able to work under pressure.

Physical Requirements

Fast-paced general office environment. Many tasks have high degrees of time sensitivity. Domestic and international travel is possible on occasion.

About Us:

Transforming Energy for a Sustainable Future.Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its coreValues of Integrity, Commitment, Creativity, and Successinto action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

What Enerflex Offers You:

Full time employees enjoy the following benefits:

• Generous healthcare, dental and vision plans
• 401(k) employer matching
• Generous paid time off program
• Employee equity plan
• Fun office environment

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.