Branch Operations Leader

Enerflex Ltd.; Northern (KY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) employer matching

Paid time off

Employee equity plan

Fun office environment

Job summary

Enerflex Ltd. seeks a Branch Manager to lead daily branch operations, ensure health and safety standards, and drive financial performance. You will oversee service operations, coordinate with technical teams, and mentor staff across field services, parts, and shop activities. Strong leadership and data-driven decision making are essential.

The role requires extensive experience, a proactive management style, and a focus on customer satisfaction and operational efficiency.

Qualifications

• Bachelor’s degree required with 10+ years related experience or equivalent combination of education and experience.
• Strong leadership and organizational skills; ability to work under pressure and make sound decisions.
• Proficiency in MS Excel and Windows-based programs; ability to mentor and manage staff.

Responsibilities

• Promote Health, Safety & Environmental standards and ensure regulatory compliance.
• Meet branch financial objectives by budgeting and managing expenditures.
• Forecast sales and maintenance revenue; set prices and monitor supply/demand.
• Direct Field Service Manager, Parts Dept, Shop Lead and Service Admin; set expectations.
• Develop staffing plans, recruit personnel, and enforce company policies.
• Ensure timely completion of service jobs and maintain customer relationships.
• Coordinate with customers and technical services for startup and warranty.
• Drive service improvements by analyzing failures and implementing new approaches.
• Oversee shop activities and 24/7 coverage; control expenses and operating income.
• Plan schedules, offices and facilities; monitor performance and customer satisfaction.

Skills

Leadership

Problem solving

Decision making

Organizational skills

Teamwork

Communication

Education

Bachelor’s Degree with 10+ years related experience

Tools

MS Excel

Job description

Enerflex Ltd. seeks a Branch Manager to lead daily branch operations, ensure health and safety standards, and drive financial performance. You will oversee service operations, coordinate with technical teams, and mentor staff across field services, parts, and shop activities. Strong leadership and data-driven decision making are essential.

The role requires extensive experience, a proactive management style, and a focus on customer satisfaction and operational efficiency.