Branch Operations Lead & Sales Coach

Unity Bank; Plainfield (NJ); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Unity Bank is seeking an Assistant Branch Manager in New Jersey to lead day-to-day branch operations, coach a high-performing team, and drive customer sales and satisfaction. The role collaborates with Area Manager and Senior Universal Bankers to achieve branch objectives.

You will oversee staffing, onboarding, audits, and monthly reporting while ensuring compliance with bank policies and procedures. Fluency in English and strong communication are preferred.

Qualifications

• High school diploma or equivalent required.
• Prior management experience is required.
• Prior experience in sales and customer service is required.

Responsibilities

• Create long-term customer relationships and drive product/service sales.
• Lead and coach branch staff to achieve goals and maintain quality standards.
• Manage daily branch operations including account maintenance and cash handling.
• Meet branch sales goals and provide timely resolutions to issues.
• Schedule staff coverage and conduct performance discussions.

Skills

Customer relationship management

Sales skills

Team leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

CRM software

MS Excel

Banking software

Job description

Unity Bank is seeking an Assistant Branch Manager in New Jersey to lead day-to-day branch operations, coach a high-performing team, and drive customer sales and satisfaction. The role collaborates with Area Manager and Senior Universal Bankers to achieve branch objectives.

You will oversee staffing, onboarding, audits, and monthly reporting while ensuring compliance with bank policies and procedures. Fluency in English and strong communication are preferred.