Branch Operations Lead - Grow & Lead Warehouse

Worldpac, Inc.; Randolph (MA); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Career growth opportunities

Job summary

Worldpac, a leading automotive parts distributor, is seeking a Branch Operations Lead to support the Branch Operations Manager and Assistant in directing daily warehouse activities in Randolph, MA. This role emphasizes safety, accuracy, and driving efficiency across the team.

You will mentor staff, help manage staffing, training, and budgets, ensure timely order fulfillment, and uphold Worldpac’s service standards while promoting a proactive, inclusive work environment.

Qualifications

• 6 months of warehouse experience or more.
• Must be eligible to work in the United States.
• Able to open/close the warehouse, Monday–Friday, and Saturdays as needed.
• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills and ability to work with others.
• Ability to read and write detailed instructions, memos, and correspondence.
• Proficient in basic math.
• Detail-oriented with good time management.
• Willing to obtain powered equipment certification.
• Must meet state driver’s license requirements to drive a company vehicle.
• Must have a valid driver’s license with acceptable MVR.
• Must read, write, and speak English fluently.
• Able to multitask effectively.
• Willing to learn new skills and develop personally.
• Demonstrates critical thinking and prioritization.
• Meet state driver’s license requirements.

Responsibilities

• Works closely with management to learn all Branch Management functions, including operations, staffing, training, branch assets, expense management and budgeting.
• Reviews, understands and follows company safety and security procedures, and serves as a role model to ensure compliance by all team members.
• Supports team members in their training and development and enables immediate application to daily work.
• Maintains a customer service-oriented philosophy in all conduct to self and other team members.
• Reports violations of company policies and procedures and safety concerns to management team.
• Coordinates and communicates with management team to ensure orders are delivered, inventory is maintained, and records are prepared and stored accordingly.
• Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner.
• Other duties may be assigned.

Skills

Warehouse experience

Leadership

English fluency

Communication skills

Time management

Reading and writing

Valid driver’s license

Basic math

Education

High school diploma or GED

Job description

Worldpac, a leading automotive parts distributor, is seeking a Branch Operations Lead to support the Branch Operations Manager and Assistant in directing daily warehouse activities in Randolph, MA. This role emphasizes safety, accuracy, and driving efficiency across the team.

You will mentor staff, help manage staffing, training, and budgets, ensure timely order fulfillment, and uphold Worldpac’s service standards while promoting a proactive, inclusive work environment.