Branch Operations Lead - Customer Experience & Compliance

JPMorganChase; Fishers (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

A leading financial services firm is seeking a Branch Operations Lead in Fishers, Indiana. This key position involves leading branch operations, ensuring high-quality customer experiences, and managing day-to-day transactions effectively. Ideal candidates will possess strong leadership skills and at least one year of retail banking experience. The role demands a commitment to maintaining evolving policies and a positive atmosphere for both clients and employees. Join us to help customers achieve their financial goals and grow professionally with competitive rewards.

Qualifications

• 1+ years of retail banking experience.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Assist clients with their transactions while adhering to policies and procedures.
• Lead branch operations and manage cash devices.
• Simplify clients' banking experience by sharing self-service options.

Skills

Leadership skills

Customer engagement

Organizational skills

Attention to detail

Education

High school degree, GED, or foreign equivalent

Job description

A leading financial services firm is seeking a Branch Operations Lead in Fishers, Indiana. This key position involves leading branch operations, ensuring high-quality customer experiences, and managing day-to-day transactions effectively. Ideal candidates will possess strong leadership skills and at least one year of retail banking experience. The role demands a commitment to maintaining evolving policies and a positive atmosphere for both clients and employees. Join us to help customers achieve their financial goals and grow professionally with competitive rewards.