Branch Operations Coordinator

Humana Inc; Waco (TX); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Disability insurance

Life insurance

Other opportunities

Job summary

Humana Inc. is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing departments.

The role coordinates telephone communications, manages office supplies, and oversees accounts payable, with additional duties as assigned based on census and branch needs. Essential responsibilities include preparing patient assessment packets, processing orders, tracking reports, scanning documents, and ensuring timely claim workflows.

Qualifications

• High school diploma or equivalent is required.
• Typing, clerical skills and basic computer proficiency are expected.
• Experience in health care is preferred, with at least 2 years in the field and 1 year in home health.
• Must understand Medicare guidelines governing home health and hospice agencies.

Responsibilities

• Provide clerical support for branch medical records and billing.
• Coordinate day-to-day telephone and personnel communications.
• Manage agency supplies, mail, and accounts payable processing.
• Assist with End of Period claim workflow and HIPAA/compliance duties.
• Adhere to Agency policies and Employee Handbook guidelines.

Skills

Customer service

Communication

Organization

Problem solving

Medicare knowledge

Education

High school diploma

Typing

Clerical skills

Computers

Job description

Humana Inc. is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing departments.

The role coordinates telephone communications, manages office supplies, and oversees accounts payable, with additional duties as assigned based on census and branch needs. Essential responsibilities include preparing patient assessment packets, processing orders, tracking reports, scanning documents, and ensuring timely claim workflows.