Branch Office Manager: Lead Service & Team Growth

Stock Yards Bancorp, Inc.; Cincinnati (OH); Híbrido; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Stock Yards Bancorp, Inc. is seeking an experienced Office Manager to lead a Retail office in Cincinnati. You will supervise staff, manage daily operations, and drive exceptional service while pursuing needs-based selling to support branch goals.

The role requires 3+ years in retail banking or office management, a high school diploma or GED, and strong MS Word/Excel/Outlook skills. You will coach employees, coordinate schedules, and help grow customer relationships while ensuring policy

Formación

• High School Diploma or GED required; business degree preferred.
• 3+ years of retail banking or office management experience
• Experience supervising staff and driving results

Responsabilidades

• Retain and expand current customer relationships
• Open new accounts, perform account maintenance, process and close loans
• Consultative selling - Engage existing clients to uncover needs and offer solutions
• Perform Service Associate duties (deposits, withdrawals, etc.) and teller work
• Lead, coach and develop staff; conduct weekly team meetings
• Supervise branch personnel and manage performance reviews
• Assist with business development through networking and community involvement
• Stay up to date with banking policies to ensure staff compliance

Conocimientos

Team leadership

Communication skills

Customer relations

Time management

Organizational skills

Problem solving

Educación

High School Diploma or GED

BS/BA preferred

Herramientas

MS Word

MS Excel

Outlook

Office equipment

Descripción del empleo

Stock Yards Bancorp, Inc. is seeking an experienced Office Manager to lead a Retail office in Cincinnati. You will supervise staff, manage daily operations, and drive exceptional service while pursuing needs-based selling to support branch goals.

The role requires 3+ years in retail banking or office management, a high school diploma or GED, and strong MS Word/Excel/Outlook skills. You will coach employees, coordinate schedules, and help grow customer relationships while ensuring policy