BRANCH MANAGER aka OFFICE MANAGER - Prospect

Stock Yards Bank & Trust; Prospect (KY); On-site; USD 89,700 - 134,600; Full time

Benefits offered by this job

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

Job summary

A regional financial institution is seeking a Branch Manager in Prospect to lead a team focused on customer service and operational excellence. This role involves managing office operations, coaching staff, and driving business development. Candidates should possess a high school diploma or equivalent and 3+ years of retail banking experience. Competitive salary offered between $89,700 – $134,600 annually with comprehensive benefits.

Qualifications

• 3+ years of retail banking experience.
• 1+ years of lending experience.
• Graduate of Management Training Program or similar.

Responsibilities

• Retain and expand current customer relationships.
• Consultative Selling – engage clients to uncover needs.
• Supervise branch personnel and conduct performance appraisals.

Skills

Team environment motivation

Good communication skills

Organizational skills

Adaptability

Education

High School Diploma or GED

BS/BA business-related field (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

BRANCH MANAGER aka OFFICE MANAGER - Prospect

Join to apply for the BRANCH MANAGER aka OFFICE MANAGER - Prospect role at Stock Yards Bank & Trust.

As an Office Manager, you are responsible for leading a team to achieve assigned goals through exceptional service and needs‑based selling. You will oversee office operations, supervise and develop staff, and contribute to business development and growth. Your management experience and community involvement will be essential for coaching employees and enhancing customer service, which is a hallmark of our bank.

Responsibilities

• Retain and expand current customer relationships.
• Open new accounts, perform account maintenance, process and close loans.
• Consultative Selling – Engage existing clients and prospects to uncover needs and offer solutions.
• Perform Service Associate duties as required, such as processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture.
• Responsible for team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees.
• Supervise branch personnel – Conduct performance appraisals, employee development, disciplinary actions and scheduling.
• Lead, exemplify and coach to 212º commitment to service.
• Assist with business development by preparing for and participating in business calling activities, networking, and community involvement.
• Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiency.
• Responsible for customer relations including complaints and inquiries.
• Responsible for office operational processes.
• Other functions as required.
• Represent the bank at community functions.

Job Requirements

• High School Diploma or GED equivalent required – BS/BA business‑related field preferred.
• Graduate of Management Training Program or similar.
• 3+ years of retail banking experience.
• 1+ years of lending experience.
• Computer proficiency including Microsoft Word, Excel, Outlook, etc.
• Ability to work in a team environment and motivate others.
• Proven supervisory experience helpful.
• Professional appearance and demeanor.
• Good communication skills – both written and verbal.
• Organizational skills and time management.
• Ability to adapt to a changing environment.
• Demonstrate active listening skills.
• Practical application of policies and procedures.
• Ability to coordinate actions in relation to the actions of others.
• Ability to foresee problems and develop solutions.

Benefits

• 401(k) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer/ Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Bank‑paid Life/ AD&D insurance
• Voluntary Life/ AD&D insurance
• Bank‑paid Short‑Term and Long‑Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program

Physical Requirements

The physical demands described herein are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, talk, see and hear. The employee is frequently required to stand and walk.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Location: Louisville, KY | Salary: $89,700 – $134,600