Branch Office Administrator - Operations & Compliance Lead

Bankers Life company; Clearwater (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Bankers Life, a Fortune 500 company, seeks a Branch Office Administrator for its Clearwater, FL location. You will support daily operations, handle administrative tasks, and assist with compliance processes while engaging visitors and coordinating with licensed agents.

Responsibilities include processing applications, preparing reports, managing expenses, and maintaining office supplies. The role also covers social media activity to promote the local office and aid recruitment efforts.

Qualifications

• 2–4 years of customer-facing administrative experience.
• Proficiency with MS Office and clerical software.
• Strong written and verbal communication skills.
• Ability to handle multiple tasks and shifting priorities.
• High school diploma or GED; some college preferred.

Responsibilities

• Greet visitors and direct them to licensed agents.
• Answer phones and route inquiries.
• Process and scan applications.
• Prepare reports and manage documentation.
• Coordinate compliance training and audits.
• Manage branch social media presence and recruitment content.

Skills

Communication skills

Customer service experience

Attention to detail

Multiline phone handling

Adaptability

Education

High School Diploma or GED

Some college preferred

Tools

MS Office

Application processing systems

Account expense reporting

Direct bill expense reporting

Material ordering

Job description

Bankers Life, a Fortune 500 company, seeks a Branch Office Administrator for its Clearwater, FL location. You will support daily operations, handle administrative tasks, and assist with compliance processes while engaging visitors and coordinating with licensed agents.

Responsibilities include processing applications, preparing reports, managing expenses, and maintaining office supplies. The role also covers social media activity to promote the local office and aid recruitment efforts.