Branch Office Administrator & Customer Care Lead

The LTL Network; Odessa, Northern (TX, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental and Prescription

Disability and Life Insurance

Paid Time Off

401k and Profit Sharing

Flexible Spending Account

Internal Promotion Opportunities

Tuition Reimbursement Program

On the Job Training

Job summary

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership and leasing group. We are seeking a Branch Office Specialist to support branch operations by assisting customers and employees, providing a professional, courteous atmosphere, and serving as the face and voice of the branch.

Responsibilities include answering and routing calls, greeting visitors, performing clerical tasks, coding payables, processing mail, preparing deposits, and supporting accounting staff under

Qualifications

• Requires excellent communication, organizational and customer service skills.
• Must have the poise and confidence to direct customers to the appropriate department or manager.
• Experience in an office environment preferred.
• Must be well organized, detail-oriented, and able to handle multiple tasks at the same time.
• Proficient with Microsoft Office products such as Word and Excel.
• Must be able to qualify as legal notary.

Responsibilities

• Greet visitors in a professional and courteous manner and direct them to the appropriate person or area.
• Answer all incoming telephone calls professionally and route them; take messages as needed.
• Perform accounting, finance, credit administration and clerical duties to support branch operations.
• Open, date stamp and sort incoming mail; process outgoing mail.
• Prepare daily deposits and scans documents for use by regional/corporate offices.
• Code payables to the correct General Ledger accounts and complete vendor forms.
• Monitor and follow up on missing invoice lists, EDI invoices and intercompany invoices.
• Provide notary service for the branch.
• Manage office supply inventory and replenish as needed.

Skills

Communication skills

Organization

Customer service

Microsoft Word

Microsoft Excel

Notary qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership and leasing group. We are seeking a Branch Office Specialist to support branch operations by assisting customers and employees, providing a professional, courteous atmosphere, and serving as the face and voice of the branch.

Responsibilities include answering and routing calls, greeting visitors, performing clerical tasks, coding payables, processing mail, preparing deposits, and supporting accounting staff under