Branch Office Administrator & Customer Experience Pro

Murphy-Hoffman Company; Savannah (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental Insurance

Prescription Insurance

Paid Time Off

401k and Profit Sharing

Flexible Spending Account

Internal Promotion

On the Job Training

Job summary

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership and leasing group. The Branch Office Specialist will support branch operations by assisting customers and employees, greet visitors, answer calls, and route them to the proper office.

The role requires strong communication, organizational skills and proficiency with MS Office. Notary eligibility is required; the position is based at the Savannah branch and offers standard benefits.

Qualifications

• Must have excellent communication, organizational and customer service skills.
• Must have poise to make routine decisions and direct customers to the appropriate department or manager.
• Office experience preferred.
• Must be well organized, detail-oriented and able to multitask.

Responsibilities

• Greet visitors and direct them to the appropriate person or area.
• Answer incoming calls and route messages to the appropriate employee.
• Perform accounting, finance, credit administration and clerical duties to support branch operations.
• Open, date stamp and sort incoming mail; process outgoing mail.
• Prepare daily deposits.
• Scan documents for Regional and Corporate offices.
• Code payables to correct General Ledger accounts; fill New Vendor forms.
• Monitor missing invoice lists and EDI invoice processing.
• Provide notary service for the branch.
• Manage office supplies and replenish as needed.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Notary eligibility

Tools

Microsoft Word

Microsoft Excel

Job description

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership and leasing group. The Branch Office Specialist will support branch operations by assisting customers and employees, greet visitors, answer calls, and route them to the proper office.

The role requires strong communication, organizational skills and proficiency with MS Office. Notary eligibility is required; the position is based at the Savannah branch and offers standard benefits.