Branch Office Administrator – Auto Glass & Billing

PGW Auto Glass LLC; Houston (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) retirement plan with company?

Job summary

PGW Auto Glass LLC in Houston seeks an Office Administrator to support daily administrative operations at the auto glass branch and calibration center. You will coordinate customer service, scheduling, billing, and documentation while maintaining accurate records and supporting both warehouse and technician teams.

This role serves as a key point of contact for customers, vendors, and staff, helping ensure timely service delivery, smooth workflow, and high customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 2+ years of administrative or office support experience.
• Strong organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and ability to learn internal systems.
• Detail-oriented with strong data entry accuracy.
• Customer-focused mindset with professional demeanor.

Responsibilities

• Serve as the primary administrative support for branch operations, including answering phones, responding to emails, and greeting customers in a professional manner.
• Process work orders, invoices, and payments accurately and in a timely manner.
• Handle basic accounting tasks such as cash handling, daily deposits, and reconciliation support.

Skills

Administrative experience

Customer service

Organizational skills

Communication skills

Data entry

Multi-tasking

Team collaboration

Attention to detail

Problem-solving

Billing knowledge

Insurance claims understanding

Education

High school diploma or equivalent

Associate degree or administrative certification preferred

Tools

Microsoft Office

Job description

PGW Auto Glass LLC in Houston seeks an Office Administrator to support daily administrative operations at the auto glass branch and calibration center. You will coordinate customer service, scheduling, billing, and documentation while maintaining accurate records and supporting both warehouse and technician teams.

This role serves as a key point of contact for customers, vendors, and staff, helping ensure timely service delivery, smooth workflow, and high customer satisfaction.