Branch Office Administrator - Auto Glass & Billing

PGW Auto Glass; Houston (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) retirement plan with company  匹

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Job summary

PGW Auto Glass is looking for an Office Administrator to support daily administrative operations at our Houston branch and calibration center. You will coordinate customer service, scheduling, billing, and documentation, ensuring accurate records and smooth workflow for warehouse and technician teams.

The role requires a high school diploma or equivalent (an associate degree or administrative certification is preferred) and 2+ years in admin or customer service.

Qualifications

• High school diploma or equivalent required; associate degree or administrative certification preferred.
• 2+ years of administrative, customer service, or office support experience (distribution, automotive, or service industry preferred).
• Strong organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and able to learn internal systems (scheduling, invoicing, HRIS).
• Detail-oriented with strong data entry accuracy and problem-solving skills.
• Collaborative with cross-functional teams (technicians, warehouse, management).
• Customer-focused with a professional and courteous demeanor.
• Basic understanding of billing, invoicing, or insurance claims processes is a plus.

Responsibilities

• Serve as the primary administrative support for branch operations, including answering phones, emails, and greeting customers.
• Process work orders, invoices, and payments accurately and in a timely manner.
• Handle basic accounting tasks such as cash handling, daily deposits, and reconciliation support.

Skills

Administrative experience

Customer service

Strong organizational skills

Verbal and written communication

Microsoft Office proficiency

Data entry accuracy

Team collaboration

Billing and invoicing knowledge

Education

High school diploma or equivalent

Associate degree or administrative certification preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

PGW Auto Glass is looking for an Office Administrator to support daily administrative operations at our Houston branch and calibration center. You will coordinate customer service, scheduling, billing, and documentation, ensuring accurate records and smooth workflow for warehouse and technician teams.

The role requires a high school diploma or equivalent (an associate degree or administrative certification is preferred) and 2+ years in admin or customer service.