Branch Member Service Rep: Grow Member Relationships

ADP, Inc.; Callahan (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Community First is seeking a Branch Member Service Representative (MSR) at the Callahan branch to engage members, identify suitable financial products, and foster relationships. The role emphasizes accurate personal information handling, loan application processing, and proactive member service.

Candidates typically have 1–3 years of related experience, a high school diploma, and strong communication and interpersonal skills to support staff and customers in a fast-paced branch environment.

Qualifications

• Minimum 1–3 years of related experience.
• High school diploma or equivalent.
• Strong customer service and communication skills.

Responsibilities

• Open new products and services after verifying personal identification.
• Process various consumer and business loan applications.
• Perform account maintenance including changes to personal information and joint members.
• Handle teller transactions as required.
• Interview members to determine suitable products and services.

Skills

Customer Service

Sales

Interpersonal skills

Education

High School Diploma

Job description

Community First is seeking a Branch Member Service Representative (MSR) at the Callahan branch to engage members, identify suitable financial products, and foster relationships. The role emphasizes accurate personal information handling, loan application processing, and proactive member service.

Candidates typically have 1–3 years of related experience, a high school diploma, and strong communication and interpersonal skills to support staff and customers in a fast-paced branch environment.