Branch Manager: Lead Team & Grow Revenue

Regions Bank; Austin (TX); On-site; USD 68,000 - 89,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Austin, Texas seeks a Branch Manager to lead a dynamic team, drive revenue, and deliver superior customer service. You will coach staff, oversee operations, and ensure compliance while building strong customer and community relationships.

The role requires a results-driven banking leader with a high school diploma, a track record in financial services, and the ability to obtain a Life Insurance license within 12 months. Weekend availability may be required.

Qualifications

• High School Diploma or GED.
• Three (3) years of Financial Services, sales, or sales management experience.
• Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements.
• Ability to work on Saturday as needed.

Responsibilities

• Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
• Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships.
• Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier.
• Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners
• Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance
• Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed.
• Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
• Manages recruiting and selection process for assigned branch
• Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
• Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks

Skills

Leadership

Communication

Customer service

Multi-tasking

Sales coaching

Problem-solving

Education

High School Diploma or GED

Job description

Regions Bank in Austin, Texas seeks a Branch Manager to lead a dynamic team, drive revenue, and deliver superior customer service. You will coach staff, oversee operations, and ensure compliance while building strong customer and community relationships.

The role requires a results-driven banking leader with a high school diploma, a track record in financial services, and the ability to obtain a Life Insurance license within 12 months. Weekend availability may be required.