Branch Manager: Growth, Service & Team Leader

Socket.dev; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Chase is hiring a Branch Manager in Phoenix to lead daily branch operations, coach a high-performing team, and drive growth in deposits and investments. The role emphasizes customer-centric service, policy compliance, and community presence.

The position requires 2+ years of management in retail banking and the ability to work weekend/evening hours. A high school diploma or GED is required; college degree is a plus.

Qualifications

• Must demonstrate leadership and the ability to coach and empower employees.
• Proven track record of growing deposits, investments, and managing branch operations.
• Strong decision-making skills to navigate fast-paced banking environments.
• Experience building a risk-aware culture and maintaining operational integrity.
• Ability to work weekends and evenings as branch hours require.
• Proven ability to connect with local businesses and the community.

Responsibilities

• Lead and manage all branch operations including deposits, investments, and staff performance.
• Grow deposits and investments by implementing branch strategies and scorecard insights.
• Coach and develop team to improve morale, performance, and customer experience.
• Ensure compliance with policies, procedures, and regulatory requirements.
• Foster community relationships and represent Chase with hospitality and integrity.
• Maintain a strong risk and control environment through sound judgment.

Skills

Leadership skills

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Customer focus

Branch banking experience

Team development

Working hours flexibility

Education

High school diploma or GED

College degree or military equivalent

Job description

Chase is hiring a Branch Manager in Phoenix to lead daily branch operations, coach a high-performing team, and drive growth in deposits and investments. The role emphasizes customer-centric service, policy compliance, and community presence.

The position requires 2+ years of management in retail banking and the ability to work weekend/evening hours. A high school diploma or GED is required; college degree is a plus.