Branch Leader: Grow Deposits, Elevate Service

Fairygodboss; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a Chase Branch, delivering exceptional service while guiding deposits growth, investments, and operations. You will coach a team, uphold risk controls, and foster a culture of hospitality aligned with our values.

The role requires weekend/evening hours and a track record in retail banking leadership. The position emphasizes driving results through people, processes, and technology, with training through our Branch Manager program and opportunities for

Qualifications

• Passion for creating exceptional experiences and setting the tone in the branch.
• Proven leadership, coaching, and empowerment of employees.
• Strong multitasking and prioritization to manage branch growth.
• Adaptability in a fast-paced environment with solid decision-making.
• Experience maintaining a strong risk and control environment and policy adherence.
• Ability to educate and connect team, partners and clients with technology.
• 2+ years of management, Retail Banking, or Chase leadership experience.
• High school diploma, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team.
• Forge meaningful relationships with local businesses to strengthen branch presence.
• Ensure a strong risk and control environment by following policies and protecting clients.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Team development

People management

Weekend/evening hours

Customer experience

Education

High school diploma or GED

College degree or military equivalent

Job description

Chase is seeking a Branch Manager to lead a Chase Branch, delivering exceptional service while guiding deposits growth, investments, and operations. You will coach a team, uphold risk controls, and foster a culture of hospitality aligned with our values.

The role requires weekend/evening hours and a track record in retail banking leadership. The position emphasizes driving results through people, processes, and technology, with training through our Branch Manager program and opportunities for