Branch Manager: Lead Operations & Growth

SSA Security Group; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

SSA Security Group is seeking a Branch Manager in Los Angeles to oversee daily branch operations, lead operations staff, and drive performance across service delivery and growth initiatives. The role emphasizes customer service excellence, staffing, and financial results in a high‑visibility regional position.

Ideal candidates will have 3–5 years in director-level operations or branch leadership, a Bachelor’s in a related field, and the ability to obtain a security license if required.

Qualifications

• Bachelor's degree or higher in a related field.
• Proven leadership experience directing operations at a branch level.
• Ability to obtain a security license where required.

Responsibilities

• Oversee day-to-day branch operations and performance against targets.
• Lead Director of Operations, Client Service Managers, and scheduling staff.
• Maintain customer relationships and ensure service quality.
• Monitor financial performance and implement corrective actions.
• Drive branch growth and local market presence.

Skills

Communication

Leadership

Organizational skills

Time management

Education

Bachelor's in business or related field

3-5 years in operations/branch leadership

Ability to obtain Security License

Job description

SSA Security Group is seeking a Branch Manager in Los Angeles to oversee daily branch operations, lead operations staff, and drive performance across service delivery and growth initiatives. The role emphasizes customer service excellence, staffing, and financial results in a high‑visibility regional position.

Ideal candidates will have 3–5 years in director-level operations or branch leadership, a Bachelor’s in a related field, and the ability to obtain a security license if required.