Branch Leader: Customer Experience & Growth

U.S. Bank; Beverly Hills (CA); On-site; USD 92,000 - 144,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Beverly Hills is seeking an experienced Branch Manager to lead multiple branch teams, delivering excellent customer service and achieving sales goals while ensuring compliance with banking laws.

The ideal candidate has 3–4 years in banking or retail management, a bachelor’s degree, and a proven ability to coach staff, develop operations, and build relationships in the local market. This role offers competitive pay and a comprehensive benefits package.

Qualifications

• NMLS registration under the SAFE Act and Regulation Z; background and credit checks required.
• Bachelor’s degree and minimum 3–4 years in banking or retail management.
• Compliance with U.S. Bank Code of Ethics and AML/Bank Secrecy Act requirements.

Responsibilities

• Lead and independently manage two or more branch teams or a large/complex branch; meet sales and service goals.
• Coach, develop, mentor and train staff; ensure compliance with laws and internal policies.
• Identify opportunities and trends to meet business objectives; engage with local market and partners.
• Promote U.S. Bank products/services and expand the customer base through community presence.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor's degree

Job description

U.S. Bank in Beverly Hills is seeking an experienced Branch Manager to lead multiple branch teams, delivering excellent customer service and achieving sales goals while ensuring compliance with banking laws.

The ideal candidate has 3–4 years in banking or retail management, a bachelor’s degree, and a proven ability to coach staff, develop operations, and build relationships in the local market. This role offers competitive pay and a comprehensive benefits package.