Branch Manager - Lead Growth & Customer-Centric Banking

PNC Financial Services Group, Inc.; Spring Lake (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager in Spring Lake, NC to lead daily branch performance and deliver a differentiated customer experience. You will drive revenue through consultative client interactions, coach a high-performing team, and collaborate with ecosystem partners in an omni-channel environment.

The role emphasizes risk management, regulatory compliance, and talent development to ensure a strong, inclusive customer service culture within an in-office setting.

Qualifications

• No university degree required; experience or certifications may be substituted.
• Typically 3+ years of related banking experience.
• Notary Public availability may be required in applicable states.

Responsibilities

• Lead all aspects of branch performance and ensure strong operations.
• Drive revenue and loyalty through consultative client interactions.
• Create a differentiated customer experience across channels.
• Collaborate with ecosystem partners to expand offerings.
• Coach and develop branch team members for high performance.
• Ensure risk management and regulatory compliance is maintained.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Branch Banking

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager in Spring Lake, NC to lead daily branch performance and deliver a differentiated customer experience. You will drive revenue through consultative client interactions, coach a high-performing team, and collaborate with ecosystem partners in an omni-channel environment.

The role emphasizes risk management, regulatory compliance, and talent development to ensure a strong, inclusive customer service culture within an in-office setting.