Retail Banking Branch Leader

PNC Financial Services Group, Inc.; Kernersville (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager in Kernersville, NC to lead branch performance, drive revenue through consultative client interactions, and develop a high-performing team. The role emphasizes risk management, regulatory compliance, and an omni-channel customer experience across banking services.

The ideal candidate will coach staff, manage notary and background checks, and collaborate with ecosystem partners to expand share-of-wallet with consumer and business customers.

Qualifications

• Experience in branch banking operations and sales strategies.
• Understanding of risk management and regulatory compliance.

Responsibilities

• Lead all aspects of branch performance.
• Drive revenue and customer loyalty through consultative interactions.
• Build and coach a high performing branch team.
• Achieve sales targets through a branded sales process.
• Ensure a seamless, omni-channel customer experience.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager in Kernersville, NC to lead branch performance, drive revenue through consultative client interactions, and develop a high-performing team. The role emphasizes risk management, regulatory compliance, and an omni-channel customer experience across banking services.

The ideal candidate will coach staff, manage notary and background checks, and collaborate with ecosystem partners to expand share-of-wallet with consumer and business customers.