Branch Leader: Omni-Channel Growth & Customer Experience

PNC; Kernersville (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

PNC in Kernersville, NC seeks an experienced Branch Manager to lead all aspects of branch performance, drive revenue through consultative client interactions, and deliver a differentiated, omni-channel banking experience. You will coach and develop the branch team, ensure compliance and risk management, and collaborate with ecosystem partners to grow consumer and small business banking.

This in-office role emphasizes customer focus, talent development, and leadership that aligns with PNC's

Qualifications

• 3+ years of related experience in banking or branch leadership.
• Excellent communication and interpersonal skills.
• Ability to coach, motivate and develop a diverse team.
• Strong knowledge of banking products, services and risk/compliance requirements.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Deliver a differentiated client experience through omni-channel banking.
• Coach and develop branch team, manage onboarding and performance.

Skills

Branch leadership

Customer experience

People management

Decision making

Results oriented

Banking

Proactive behavior

Communication

Team development

Job description

PNC in Kernersville, NC seeks an experienced Branch Manager to lead all aspects of branch performance, drive revenue through consultative client interactions, and deliver a differentiated, omni-channel banking experience. You will coach and develop the branch team, ensure compliance and risk management, and collaborate with ecosystem partners to grow consumer and small business banking.

This in-office role emphasizes customer focus, talent development, and leadership that aligns with PNC's