Branch Manager Intern - Retail Ops & Customer Experience

The Restaurant Store; New Castle (DE); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) matching

Employee Assistance Program

Company Discounts

Job summary

The Branch Manager Intern at The Restaurant Store will gain day-to-day operations perspective in a retail branch environment and contribute to high levels of customer service and satisfaction. The Branch Manager Intern will achieve operational goals through effective customer service strategies aligned with sales, purchasing, and inventory teams.

This role emphasizes learning the TRS process and applying relationship-building and product knowledge to drive store performance in a fast-paced

Qualifications

• High school diploma or GED, or equivalent combination of education and experience.
• Relevant experience in retail and/or supply chain management preferred.
• We value relevant skills and experience and alignment with our core values above all else.

Responsibilities

• Conduct business-to-business sales and customer service with a focus on building and developing relation ships with our customer base.
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customer's needs, 3) exceed expectations, and 4) build loyalty.
• Perform basic cashier functions and loading products into customer vehicles.
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock.
• Analyze basic inventory information to determine product availability and re-order status.
• Promote our private label brands to maximize TRS gross profit.
• Educate prospective customers on our competitive advantages (best people, best technology, and best price).
• Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our "Brick and Click" business model

Skills

MS Office

Strong analytical skills

Strong communication

Multitasking

Education

High School Diploma or GED

Tools

CRM systems

Project management tools

Job description

The Branch Manager Intern at The Restaurant Store will gain day-to-day operations perspective in a retail branch environment and contribute to high levels of customer service and satisfaction. The Branch Manager Intern will achieve operational goals through effective customer service strategies aligned with sales, purchasing, and inventory teams.

This role emphasizes learning the TRS process and applying relationship-building and product knowledge to drive store performance in a fast-paced