Bilingual Branch Manager: Growth & Customer Experience

PNC; Boynton Beach (FL); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

PNC in Boynton Beach, Florida is seeking a Branch Manager to drive branch performance, revenue growth, and customer loyalty through a consultative, omni-channel approach. The role leads partner ecosystems and emphasizes risk management, compliance, and team development.

The position requires building a differentiated client experience, coaching a high-performing team, and delivering a seamless customer journey across in-branch and digital channels.

Formación

• Knowledge of branch banking operations and compliance requirements.
• Leadership and coaching skills to develop a high-performing team.
• Ability to drive revenue through consultative selling and partnerships.

Responsabilidades

• Lead branded sales processes to meet targets and loyalty goals.
• Drive branch revenue through acquisition and share-of-wallet growth.
• Oversee risk management and regulatory compliance of the branch.
• Onboard, coach, and develop branch team members for peak performance.

Conocimientos

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Sales Management

Descripción del empleo

PNC in Boynton Beach, Florida is seeking a Branch Manager to drive branch performance, revenue growth, and customer loyalty through a consultative, omni-channel approach. The role leads partner ecosystems and emphasizes risk management, compliance, and team development.

The position requires building a differentiated client experience, coaching a high-performing team, and delivering a seamless customer journey across in-branch and digital channels.