Branch Leader: Growth & Customer Experience

PNC Financial Services Group, Inc.; Indialantic (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager in Indialantic, FL. Lead all branch activities, drive revenue and customer loyalty through consultative interactions, and ensure risk and compliance practices across an omni‑channel customer experience.

Build a high‑performing team through targeted onboarding and coaching. Responsibilities include coaching for consultative selling, community engagement, and collaboration with ecosystem partners to grow business banking and consumer

Qualifications

• Experience in retail banking, branch leadership and sales management.
• Strong focus on customer experience, risk management and compliance.
• Ability to lead, coach and develop a high performing branch team.

Responsibilities

• Lead all aspects of branch performance, driving revenue and customer loyalty.
• Utilize a branded sales process to achieve sales targets and share-of-wallet growth.
• Coach the team to deliver a differentiated client experience in a omni‑channel environment.
• Manage risk, regulatory compliance and notary/public requirements where applicable.
• Oversee talent acquisition, onboarding, coaching and ongoing development.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager in Indialantic, FL. Lead all branch activities, drive revenue and customer loyalty through consultative interactions, and ensure risk and compliance practices across an omni‑channel customer experience.

Build a high‑performing team through targeted onboarding and coaching. Responsibilities include coaching for consultative selling, community engagement, and collaboration with ecosystem partners to grow business banking and consumer