Branch Manager II — Lead Community Library Services

Mid-Columbia Libraries; Washington; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Healthcare

Washington State PERS retirement

Union representation

Bilingual premium pay

Job summary

Mid-Columbia Libraries seeks a community-focused Branch Manager for the Benton City branch. The role plans, organizes, and manages branch operations, serving as the liaison with the local community and promoting library programs and services.

You will supervise staff, monitor usage, resolve customer concerns, and implement branch goals while stewarding resources. The ideal candidate has strong interpersonal skills, proactive problem-solving, and the ability to coach staff toward a positive,

Qualifications

• AA degree from an accredited college.
• 2–3 years of customer service experience with public contact.
• Equivalent technical training, education, and/or experience.

Responsibilities

• Plan, organize, and manage the Benton City branch in line with MCL mission, budget, and policies.
• Act as liaison with the local community and promote library programs and services.
• Manage branch staff; monitor branch operations and collection usage; resolve customer concerns.
• Develop and implement branch goals and plans while stewarding library resources.
• Provide regular coaching and guidance to staff and foster a positive, collaborative work environment.

Skills

Customer service

Supervisory experience

Education

AA degree

MLS degree

WA Librarian certificate

Job description

Mid-Columbia Libraries seeks a community-focused Branch Manager for the Benton City branch. The role plans, organizes, and manages branch operations, serving as the liaison with the local community and promoting library programs and services.

You will supervise staff, monitor usage, resolve customer concerns, and implement branch goals while stewarding resources. The ideal candidate has strong interpersonal skills, proactive problem-solving, and the ability to coach staff toward a positive,