Branch Manager II - Benton City

Mid-Columbia Libraries; Washington; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Healthcare

Washington State PERS retirement

Union representation

Bilingual premium pay

Job summary

Mid-Columbia Libraries seeks a community-focused Branch Manager for the Benton City branch. The role plans, organizes, and manages branch operations, serving as the liaison with the local community and promoting library programs and services.

You will supervise staff, monitor usage, resolve customer concerns, and implement branch goals while stewarding resources. The ideal candidate has strong interpersonal skills, proactive problem-solving, and the ability to coach staff toward a positive,

Qualifications

• AA degree from an accredited college.
• 2–3 years of customer service experience with public contact.
• Equivalent technical training, education, and/or experience.

Responsibilities

• Plan, organize, and manage the Benton City branch in line with MCL mission, budget, and policies.
• Act as liaison with the local community and promote library programs and services.
• Manage branch staff; monitor branch operations and collection usage; resolve customer concerns.
• Develop and implement branch goals and plans while stewarding library resources.
• Provide regular coaching and guidance to staff and foster a positive, collaborative work environment.

Skills

Customer service

Supervisory experience

Education

AA degree

MLS degree

WA Librarian certificate

Job description

Mid-Columbia Libraries (MCL) serves the residents of Benton, Franklin, and parts of Adams counties through 12 branch libraries. We are currently seeking a community-focused leader to serve as Branch Managerfor our Benton City branch with a desire to empower people, support learning and strengthen our community. The Branch Manager plans, organizes, and manages branch library in accordance with the mission, budget, policies and procedures of the Mid‑Columbia Libraries (MCL). In this position, the Branch Manager will act as a liaison with the local community; plan and promote library programs, services and resources; manage library staff; monitor library and collection usage; and resolve customer concerns.The Branch Manager will develop and implement branch goals, objectives and plans while demonstrating good stewardship of library resources and will be expected to anticipate needs and respond quickly to a variety of situations.

The ideal candidate works proactively, demonstrates strong interpersonal skills and is able to resolve challenges professionally. Will provide regular coaching and guidance to staff and promote a positive and collaborative work environment.

Branch Manager II: $26.90/hour-$29.49/hour DOQ + benefits including paid time off (sick, vacation, holidays), healthcare, Washington State PERS retirement, union-represented, and $1,800 annual bilingual premium pay available!

This position is open until filled; First review will be Friday, October 23, 2026 @ 5:00 pm.

Minimum Qualifications

• Associate of Arts degree from an accredited college
• Successful candidates will have at least 2-3 years of customer service experience, including public contact
• Or equivalent technical training, education, and/or experience.

Desired Qualifications

• One year of lead or supervisory experience
• Master of Library Science degree and Washington State Librarian certificate