Branch Manager I: Lead Banking Team & Growth

First-Bank; Apex (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

First-Bank is seeking a Branch Manager I to oversee daily branch operations in Apex, NC. The role includes leading staff, ensuring smooth service delivery, and maintaining regulatory compliance while promoting banking products and services.

The incumbent will mentor staff, handle supervisory duties, and drive customer relations and sales performance within approved policies. Ideal candidates have less than 5 years in branch banking/management and a Bachelor’s degree in business or finance.

Qualifications

• Leadership and staff supervision experience.
• Customer service excellence and staff coaching.
• Sales management and cross-selling awareness.
• Effective communication and interpersonal skills.
• Adherence to bank policies and regulatory requirements.

Responsibilities

• Supervise tellers, new accounts and branch operations; open/close the branch.
• Model superior customer service and conduct staff trainings.
• Address inquiries and direct to appropriate departments.
• Ensure audit compliance and quality control; conduct branch cash audits.
• Foster a positive sales environment and monitor cross-selling against goals.
• Contribute to profitability through cost control, loan growth and deposits.
• Perform personnel actions and staff scheduling; provide training.

Skills

Leadership

Customer service

Sales management

Employee training

Communication

Policy compliance

Education

Bachelor's degree in business/finance

Job description

First-Bank is seeking a Branch Manager I to oversee daily branch operations in Apex, NC. The role includes leading staff, ensuring smooth service delivery, and maintaining regulatory compliance while promoting banking products and services.

The incumbent will mentor staff, handle supervisory duties, and drive customer relations and sales performance within approved policies. Ideal candidates have less than 5 years in branch banking/management and a Bachelor’s degree in business or finance.