Branch Manager I: Lead, Service & Growth

First Bank (FBNC); Apex (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

First Bank (FBNC) in Apex, NC, seeks a Branch Manager I to oversee daily branch operations, provide leadership to staff, and promote customer service excellence. You will support sales goals, ensure compliance, and coordinate lending activities.

The role requires strong people skills and the ability to train and supervise a cross-trained team. The incumbent will manage branch performance, monitor procedures, and participate in audits while maintaining high customer satisfaction and adherence to

Qualifications

• Bachelor’s degree in business, finance, or related field or equivalent work experience.
• 0-5 years of management experience.
• Business or financial industry related education is preferred.
• Intermediate knowledge of bank operations, products and services and related state and federal laws.
• Excellent organizational and time management skills with minimal supervision.
• Proficient in computer terminal and PC operation; mainframe, word processing, spreadsheets.
• Strong verbal, written and interpersonal communication skills.
• Ability to interact with co-workers and customers and exercise discretion.

Responsibilities

• Supervise tellers and branch staff; open/close branch.
• Promote superior customer service and coach staff.
• Ensure audit compliance and branch procedures.
• Lead sales initiatives and cross-sell products.
• Manage lending functions, reporting, and compliance with policy.

Skills

Leadership

Supervision

Customer service

Communication

Time management

Teamwork

Education

Bachelor's degree in business/finance or related field

Tools

Mainframe

MS Office

Banking software

Job description

First Bank (FBNC) in Apex, NC, seeks a Branch Manager I to oversee daily branch operations, provide leadership to staff, and promote customer service excellence. You will support sales goals, ensure compliance, and coordinate lending activities.

The role requires strong people skills and the ability to train and supervise a cross-trained team. The incumbent will manage branch performance, monitor procedures, and participate in audits while maintaining high customer satisfaction and adherence to