Branch Manager: Growth, Team Coaching & Community Banking

J.P. Morgan; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a customer-focused team at a Chase branch. You will guide daily operations, drive deposits and investments growth, and model our hospitality culture for clients and colleagues.

This role requires strong leadership, decision-making, and risk awareness to ensure outstanding service and regulatory compliance. You will coach and develop staff, manage branch hours (including weekends/evenings), and partner with local businesses to expand our footprint while

Qualifications

• Leads branch team to deliver exceptional client and employee experiences.
• Manages branch operations with focus on deposits, investments, and service excellence.
• Demonstrates strong risk awareness and adherence to policy and compliance guidelines.
• Inspires and develops staff through coaching and feedback.
• Willingness to work branch hours, including weekends and evenings.

Responsibilities

• Motivate branch team by modeling our culture and values.
• Grow deposits and investments using Branch Scorecard insights.
• Build lasting client relationships through proactive service and trust.
• Coach, develop and recognize high performance within the team.
• Foster ongoing learning to maintain industry-leading skills.
• Engage with local businesses to strengthen branch presence.
• Maintain strong risk controls and policy compliance.

Skills

Leadership skills

Multitasking

Decision-making

Risk management

Tech literacy

People development

2+ years management

Education

High School Diploma or GED

Bachelor’s degree or military equivalent

Job description

Chase is seeking a Branch Manager to lead a customer-focused team at a Chase branch. You will guide daily operations, drive deposits and investments growth, and model our hospitality culture for clients and colleagues.

This role requires strong leadership, decision-making, and risk awareness to ensure outstanding service and regulatory compliance. You will coach and develop staff, manage branch hours (including weekends/evenings), and partner with local businesses to expand our footprint while