Branch Manager: Growth, Service & Team Leadership

Aumni; Richmond (VA); On-site; USD 65,000 - 105,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a Chase Branch, delivering exceptional service and cultivating a welcoming environment for employees and clients. You will oversee deposits, investments, operations, and team coaching, while representing Chase brand with hospitality and cutting-edge financial solutions.

The role emphasizes leadership, risk management, and community engagement, requiring ability to work branch hours including weekends and evenings, plus training participation and travel

Qualifications

• Strong leadership to set the tone in the branch and engage both clients and team members.
• Proven coaching skills to empower employees and drive results.
• Ability to multitask in a fast-paced branch environment with competing priorities.
• Sound decision-making to navigate challenges and maintain service quality.
• Experience creating and maintaining a strong risk and control environment.
• Ability to educate and connect teams, partners, and clients with technology.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying values.
• Grow deposits and investments using the Branch Scorecard.
• Understand client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching and recognition.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses and community stakeholders.
• Maintain strong risk controls by adhering to policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk and control

Technology literacy

Management experience

Education requirement

Education

High school diploma or GED

College degree or military equivalent

Job description

Chase is seeking a Branch Manager to lead a Chase Branch, delivering exceptional service and cultivating a welcoming environment for employees and clients. You will oversee deposits, investments, operations, and team coaching, while representing Chase brand with hospitality and cutting-edge financial solutions.

The role emphasizes leadership, risk management, and community engagement, requiring ability to work branch hours including weekends and evenings, plus training participation and travel