Branch Manager: Growth, Service & Team Coaching

Next Frontier Capital; Hartford (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care

Retirement plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking a Branch Manager to lead a Hartford-area branch and deliver exceptional client and employee experiences. You will guide a team to provide hospitality, deploy banking solutions, and leverage technology to meet client needs while maintaining strong controls and compliance.

You will coach staff, drive deposits and investments growth, and nurture partnerships with local businesses, ensuring a welcoming environment and high performance in a fast-paced, changing market.

Qualifications

• The candidate has a passion for creating exceptional branch experiences and sets a welcoming tone for clients and staff.
• Proven track record of coaching and empowering employees to achieve results.
• Ability to manage competing priorities, grow deposits and investments, and uphold risk controls.

Responsibilities

• Lead the branch team with a clear vision and embody the company values of Service, Heart, Curiosity, Courage, and Excellence.
• Drive branch performance by using the Branch Scorecard to grow deposits and investments.
• Prioritize client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and celebration of successes.
• Encourage ongoing learning and stay ahead in the industry.
• Build relationships with local businesses to strengthen branch presence and community engagement.
• Maintain a strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Technology adoption

Influence

Client service

Education

High school diploma or equivalent

Tools

Risk & control mindset

Job description

Chase is seeking a Branch Manager to lead a Hartford-area branch and deliver exceptional client and employee experiences. You will guide a team to provide hospitality, deploy banking solutions, and leverage technology to meet client needs while maintaining strong controls and compliance.

You will coach staff, drive deposits and investments growth, and nurture partnerships with local businesses, ensuring a welcoming environment and high performance in a fast-paced, changing market.