Branch Manager: Growth, Profit, & Ops Excellence

WHO - a staffing company; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

ESOP

Medical, dental, vision

401(k) with company match

Paid time off & holidays

Disability & life insurance

Career development

Job summary

Who Staffing is seeking an experienced Branch Manager to lead our client's Richmond, VA branch, driving profitability, growth, and operational excellence across Service, Parts, Rentals, Equipment Sales, and Warehouse.

This hands-on leadership role requires strong financial acumen, cross-functional collaboration, and the ability to build high-performing teams while delivering exceptional customer relationships and service excellence.

Qualifications

• 5+ years of management experience in a related field preferred.
• Strong financial acumen with budgets, cost control, and profitability focus.
• Demonstrated ability to develop customer relationships and drive growth.

Responsibilities

• Lead and coordinate daily branch operations across Service, Parts, Rentals, Sales, and Warehouse.
• Own branch revenue, gross profit, expenses, and overall profitability.
• Develop budgets and business plans, monitor performance, and drive improvements.
• Grow market presence and revenue within the territory, collaborating with Sales and Service.
• Build relationships with major customers and ensure responsive, high-quality service.
• Lead, coach, and develop branch personnel and maintain a safe workplace.

Skills

Branch leadership

Financial acumen

P&L management

Customer relationships

Cross-functional leadership

Strategic planning

People development

MS Office

Education

Bachelor’s degree in Business or related field

Tools

MS Office

Job description

Who Staffing is seeking an experienced Branch Manager to lead our client's Richmond, VA branch, driving profitability, growth, and operational excellence across Service, Parts, Rentals, Equipment Sales, and Warehouse.

This hands-on leadership role requires strong financial acumen, cross-functional collaboration, and the ability to build high-performing teams while delivering exceptional customer relationships and service excellence.