Branch Manager: Growth & Customer Experience

City National Bank of West Virginia; Versailles (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

City National Bank of West Virginia in Versailles, KY is seeking an experienced branch manager to lead daily operations and drive profitable retail banking services. You will oversee sales, service, security, compliance, and staff development to meet strategic goals.

The ideal candidate has 4–6 years in banking or sales, deep knowledge of banking products, and a proven ability to coach teams, expand customer relationships, and maintain regulatory standards.

Qualifications

• 4-6 years of banking or sales experience.
• General knowledge of the financial services’ industry products/services.
• Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z, including NMLS background check requirements.

Responsibilities

• Exercises executive and administrative control over all sales, servicing and operational functions of a branch office, including implementation of policy and explanation of Bank programs, policies, procedures and objectives.
• Establishes goals for branch marketing, operations and sales efforts and evaluates the effectiveness of branch activity statistics and reports.
• Maintains security controls, monitors access, opens/closes branch and vault, and remains on 24 hour call in case of security breach.
• Coaches and develops staff to sell, refer, deliver and promote the bank’s products and services.
• Maintains knowledge of all bank products and services and a working knowledge of competitive products.

Skills

Customer service

Sales skills

Bank operations knowledge

Computer skills

Job description

City National Bank of West Virginia in Versailles, KY is seeking an experienced branch manager to lead daily operations and drive profitable retail banking services. You will oversee sales, service, security, compliance, and staff development to meet strategic goals.

The ideal candidate has 4–6 years in banking or sales, deep knowledge of banking products, and a proven ability to coach teams, expand customer relationships, and maintain regulatory standards.