Branch Manager: Growth, Coaching & Customer Experience

BMO Harris Bank; California; In loco; USD 65.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Tuition reimbursement

Life insurance

Retirement savings plan

Descrizione del lavoro

BMO Financial Group is seeking a Branch Manager in California to guide and coach staff, delivering exceptional service to customers and prospects. You will develop the branch business plan, drive revenue growth, manage referrals, and ensure compliance with regulatory requirements while building strong relationships with the community.

You will lead sales and service activities, monitor performance, and mentor team members to achieve targets, while maintaining a high-touch, customer-focused

Competenze

• Typically 4–6 years of relevant experience with post-secondary degree.
• Supervisory or management experience preferred.
• In-depth knowledge of retail banking products and services.
• Working knowledge of branch operations, processes, and regulatory requirements.

Mansioni

• Lead and coach branch employees to deliver high-quality service.
• Develop and execute a branch business plan to grow revenue and wallet share.
• Identify customer needs and refer to appropriate products and services.
• Build and maintain a strong referral network and community presence.
• Ensure compliance with legal and regulatory requirements and internal policies.

Conoscenze

Customer service

Sales

Financial products knowledge

Leadership

Communication

Regulatory compliance

Networking

Formazione

Post-secondary degree or equivalent

Descrizione del lavoro

BMO Financial Group is seeking a Branch Manager in California to guide and coach staff, delivering exceptional service to customers and prospects. You will develop the branch business plan, drive revenue growth, manage referrals, and ensure compliance with regulatory requirements while building strong relationships with the community.

You will lead sales and service activities, monitor performance, and mentor team members to achieve targets, while maintaining a high-touch, customer-focused