Branch Manager: Financial Center Leader

Ascend Federal Credit Union; Clarksville (TN); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Ascend Federal Credit Union in Tennessee is seeking a Branch Manager II/III to oversee daily financial center operations and supervise staff while ensuring compliant, high-quality member service. The role emphasizes leadership, performance coaching, and community outreach.

The ideal candidate will have a two-year degree, 3–5 years in credit unions or financial institutions, and strong communication and organizational skills to drive branch performance and member satisfaction.

Qualifikationen

• Two year degree required.
• 3-5 years at credit union or other financial institution required.
• Previous credit union experience in all member service and teller areas.
• Excellent verbal and written communication skills.
• Ability to lead and manage teams of three to ten service representatives effectively.
• Regular and reliable attendance is required.

Aufgaben

• Direct and oversee daily operations of financial center and supervise personnel.
• Represent the credit union in a friendly, courteous and professional manner, while providing prompt, efficient and accurate information regarding credit union loans, services, policies, and procedures.
• Regularly monitor employee performance and provide feedback, coaching, recognition, rewards, and motivation to all employees.
• Attend various meetings and training sessions to keep updated on job duties or as assigned.
• Prepare performance evaluations for employees and make recommendations for raises, promotions, disciplinary action, or termination.
• Oversee the financial center’s ordering and usage of supplies and maintain housekeeping standards.

Kenntnisse

Team leadership

Member service

Communication skills

Time management

Ausbildung

Two year degree

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Jobbeschreibung

Ascend Federal Credit Union in Tennessee is seeking a Branch Manager II/III to oversee daily financial center operations and supervise staff while ensuring compliant, high-quality member service. The role emphasizes leadership, performance coaching, and community outreach.

The ideal candidate will have a two-year degree, 3–5 years in credit unions or financial institutions, and strong communication and organizational skills to drive branch performance and member satisfaction.