Branch Manager, Consumer Finance

Strive Solutions; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Strive Solutions seeks a bilingual General Manager to lead a consumer finance branch on-site in Austin. You will oversee a bilingual team, drive sales of short-term credit solutions, and ensure regulatory compliance while achieving branch performance targets.

You will coach staff, manage daily operations, and deliver excellent customer service in a fast-paced, metrics-driven environment.

Qualifications

• Bilingual proficiency in English and Spanish is required.
• Proven leadership experience managing people and branch operations.
• Strong understanding of regulatory compliance in financial services.
• Ability to manage P&L and drive sales targets.
• Customer-focused approach in a fast-paced, metrics-driven environment.

Responsibilities

• Drive and manage a high-performing consumer finance branch.
• Oversee bilingual staff and daily operations on-site.
• Ensure compliance with applicable regulations and standards.
• Lead branch financial performance, including P&L ownership and results tracking.
• Coach and mentor team to improve performance and service quality.

Skills

Bilingual (English/Spanish)

Leadership / People management

Regulatory compliance in financial

P&L management & sales targets

Customer-focused & metrics-driven

Job description

Gerente General Bilingüe (On-site)

Lead and manage a high-performing consumer finance branch, overseeing bilingual staff and ensuring smooth daily operations.

Key Responsibilities

• Drive sales and growth of short-term credit solutions, installment loans, and related products for underbanked customers.
• Ensure strict regulatory compliance and uphold required standards and procedures.
• Manage branch financial performance, including P&L ownership and results tracking.
• Coach, develop, and mentor team members to improve performance and service quality.
• Deliver exceptional customer service in a fast-paced, performance-driven environment.

Qualifications & Skills

• Bilingual proficiency (strong communication in both languages).
• Proven leadership experience managing people and branch operations.
• Strong understanding of regulatory compliance in financial services.
• Business mindset with ability to manage P&L and achieve sales targets.
• Customer-focused approach and ability to thrive in a dynamic, metrics-driven setting.