Branch Manager & Assistant Treasurer - Growth Leader

Adirondack-Trust-Company; Village of Ballston Spa (NY); On-site; USD 63,000 - 65,000; Full time

Job summary

Adirondack Trust Company is seeking a Branch Manager in New York to oversee daily branch operations, coaching staff, and ensuring top-tier customer service and security. You will drive branch performance, manage teller functions, and promote growth through proactive client engagement.

The role requires leadership experience, knowledge of banking products, and the ability to balance compliance with service excellence while maintaining a positive team environment.

Qualifications

• Minimum 2 years of management experience.
• A four-year degree or equivalent experience in branch management.
• Proficient in Word, Excel, and Open Office applications.

Responsibilities

• Open, close, and maintain all types of deposit accounts and safe deposit boxes.
• Adhere to customer service standards to achieve VOC benchmark scores.
• Coach and develop staff.
• Advise customers on financial matters including complex banking activities (business accounts, foreign exchange, estates, trusts, IRAs, bonds, wire transfers).
• Oversee branch schedules for efficient staffing and customer coverage.
• Obtain and maintain Notary Public and NMLS.
• Knowledge of security procedures and equipment.

Skills

Management experience

Customer service

Team leadership

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Open Office

Job description

Adirondack Trust Company is seeking a Branch Manager in New York to oversee daily branch operations, coaching staff, and ensuring top-tier customer service and security. You will drive branch performance, manage teller functions, and promote growth through proactive client engagement.

The role requires leadership experience, knowledge of banking products, and the ability to balance compliance with service excellence while maintaining a positive team environment.