Branch Manager/ Assistant Branch Manager (Jewelry Retail)

RIM Recruitment Professionals; California; On-site; USD 83,000 - 95,000; Full time

Benefits offered by this job

Commission and bonus potential

Luxury jewelry retail environment

Job summary

RIM Recruitment Professionals is seeking a Branch Manager / Assistant Branch Manager for a premier jewelry retailer in San Francisco and Santa Clara, CA. You will lead store operations, drive sales, and deliver superior client experiences in a luxury setting.

The role requires 5+ years in fine jewelry retail, proven retail leadership, and fluency in Mandarin or Cantonese plus strong English. On-site work, weekends, and rotating shifts. base pay is $83,000–$95,000 with commission and bonus.

Qualifications

• 5+ years of experience in fine jewelry retail.
• Proven management or supervisory experience in a retail environment.
• Strong experience selling high-value jewelry (24K/18K).
• Fluent in Mandarin or Cantonese with strong English communication.
• Able to work weekends and rotating shifts.

Responsibilities

• Lead from the front by driving sales and customer engagement.
• Motivate and develop a team to achieve and exceed sales targets.
• Maximize store performance through merchandising, promotions, and team execution.
• Oversee daily store operations and maintain a high-performing environment.
• Deliver a premium customer experience and build strong client relationships.
• Maintain visual merchandising and product presentation standards.
• Support hiring, coaching, and performance management of staff.
• Monitor inventory and align stock levels with sales trends.

Skills

Store leadership

Retail sales

Team development

Multilingual (Mandarin/Cantonese)

Customer engagement

Job description

Branch Manager / Assistant Branch Manager (Jewelry Retail)

Locations: San Francisco, CA | Santa Clara, CA

Work Type: On-Site

Compensation: $83, 000–$95, 000 annually + commission & bonus

About Our Client

Our client is an established international jewelry retailer recognized for its craftsmanship in gold, platinum, and gemstone jewelry. As the company continues to expand across North America, they are seeking a Branch Manager / Assistant Branch Manager to support leadership across multiple California locations. The successful candidate will lead or assist with leading daily store operations, team management, sales performance, and customer engagement within a fast-paced fine jewelry retail environment. These locations serve a large Mandarin- and Cantonese-speaking customer base. As a result, candidates must be fluent in Mandarin or Cantonese, in addition to English, to be successful in this role.

Why Join

• High earning potential with commission and bonus opportunities
• Work with high-value gold and fine jewelry products
• Join a growing international retailer expanding across North America
• Step into a leadership role with direct impact on store performance
• Be part of a fast-paced, sales-driven luxury retail environment

Responsibilities

• Lead from the front by driving sales and customer engagement
• Motivate and develop a team to achieve and exceed sales targets
• Maximize store performance through merchandising, promotions, and team execution
• Oversee daily store operations and maintain a high-performing environment
• Deliver a premium customer experience and build strong client relationships
• Maintain visual merchandising and product presentation standards
• Support hiring, coaching, and performance management of staff
• Monitor inventory and align stock levels with sales trends

Qualifications

• 5+ years of experience in fine jewelry retail
• Proven management or supervisory experience in a retail environment
• Strong experience selling 24K/18K gold jewelry and high-value products
• Deep understanding of fine jewelry sales and customer buying behavior
• Demonstrated ability to drive sales and lead a retail team
• Fluent in Mandarin or Cantonese, with strong English communication skills
• Comfortable working weekends and rotational shifts

NOTE: AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team. The posted salary range reflects expected compensation for this role in accordance with pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.