Branch Manager, Align Credit Union, Danvers, MA

Cooperative Credit Union Association; Danvers (MA); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Health insurance

Job summary

Align Credit Union in Danvers, MA is seeking a Branch Manager for the Danvers Branch to lead a sales-driven team, ensure regulatory compliance, and deliver outstanding member service.

You will hire, train, and coach staff; set performance goals; monitor branch performance; and grow the book of business while representing the credit union in the community.

This full-time role follows a Monday–Friday schedule with fluctuating Saturdays; base pay is $67,000–$84,000 annually, depending on experience.

Qualifications

• Three to five years of banking or similar experience.
• An associate's degree, or specialized training or license.
• Strong organizational skills and time management skills.
• Attention to detail.
• Strong understanding of branch operations, policies, and regulatory requirements.

Responsibilities

• Lead the team to meet and exceed sales and service goals while maintaining regulatory compliance.
• Exercise administrative control over day-to-day functions; delegate work and manage staffing, performance, promotions, and salary recommendations.
• Encourage and maintain a positive work environment; communicate professionally with members, teammates, management and vendors.
• Interview, hire, train, coach and motivate the branch team on an ongoing basis.
• Set performance goals, provide feedback and recognition; identify training needs.

Skills

Banking experience

Organizational skills

Time management

Attention to detail

Regulatory knowledge

Education

Associate's degree or specialized training

Job description

Align Credit Union is seeking a Branch Manager for the Danvers Branch.

Responsibilities

• Responsible for leading the team to meet and exceed sales and service goals while maintaining high focus on state and federal regulations as well as Align Credit Union policies.
• Exercising administrative control over the day-to-day functions. Delegate and assign work as required and exercise management authority concerning staffing, performance appraisals, promotions, and salary recommendations. Ensure implementation of Credit Union policies and explanation of Credit Union programs, procedures, and objectives.
• Encourage and maintain a positive work environment by communicating in a manner consistent with professional standards to successfully work with members, teammates, management and vendors.
• Effectively interview, hire, train, coach and motivate the branch team on an ongoing basis.
• Set performance goals, provide feedback and recognition and identify areas where additional internal or external training is needed.
• Monitor branch activity and performance, including number of transactions, errors, loan volume, sales, new accounts, etc. to identify areas of growth and improvement.
• Proactively seeks opportunities to grow your branches book of business.
• Leads sales process in your community through development of new relationships with organizations and members of the community, while maintaining and deepening existing relationships.
• Additionally represent the Credit Union through volunteer efforts in your branch community and encourage participation by staff.
• Make appropriate and effective decisions and exercise sound judgement when necessary.
• Provide exceptional member service and independently resolve issues and complaints.
• Ensuring that there is always adequate coverage for all positions within the branch when allowing time off.
• Be able and willing to fill in for all aspects of branch functions which include Teller and Member Service Representative duties.
• Ensure the branch is in compliance with governmental and regulatory agencies and credit union laws, regulations, policies and procedures to protect the Credit Union and its members against criminal and fraudulent operations and unnecessary risk or exposure.

At Align Credit Union, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base pay rate offered for this role is $67,000.00-$84,000.00 annually. Compensation may vary based on relevant experience, skills, competencies, and certifications.

Monday-Friday 7:30AM-5:00PM and fluctuating Saturdays 8:30AM-12:30PM.

Requirements/Skills Needed

• Three to five years of banking or similar experience.
• An associate's degree, or specialized training or license.
• Strong organizational skills and time management skills.
• Attention to detail.
• Strong understanding of branch operations, policies, and regulatory requirements.