Branch Manager

Utah Title Loans, Inc; Town of Ogden (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401k program

Life and Disability Insurance

Paid Vacation, Holidays, PTO and Sick‑

Monthly bonus

Job summary

Utah Title Loans, Inc. seeks a Branch Manager to drive the branch's overall performance, including sales, collections, and team development.

You will coach a small team, enforce accountability, and handle customer conversations about payments. The role operates in a structured, metric-driven environment with multiple priorities in a fast-paced setting.

Qualifications

• This role requires leading a team and being accountable for results.
• Direct conversations with customers about payments are part of the job.
• Operate in a structured, metric-driven environment.
• Manage multiple priorities in a fast-paced setting.

Responsibilities

• Oversee overall performance of the branch including sales and collections.
• Coach team members and hold coworkers to clear expectations.
• Drive daily execution to ensure results are met.
• Handle customer conversations related to payments when needed.
• Maintain branch structure and organization in daily operations.

Skills

Team leadership

Accountability

Customer conversations

Structured environment

Multitasking

Education

High school diploma or equivalent

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $18.08 - $18.92/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.