Branch Manager

Western Shamrock Corporation; Sweetwater (TX); Sur place; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

Résumé du poste

WESTERN FINANCE is seeking a full-time Branch Manager to lead our Sweetwater, TX office. You will oversee staff, manage cash flow, and maintain security while driving sales and customer satisfaction in a fast-paced, consumer-oriented environment.

The role requires a valid driver’s license with in-person work at the branch. Relocation or daily commuting to Sweetwater, Texas is expected as needed.

Qualifications

• Must be able to manage staff and foster a productive team environment.
• Strong leadership to guide sales and service objectives.
• Customer-focused approach to increase satisfaction and retention.

Responsabilités

• Manage staff
• Manage the flow of money
• Maintain security
• Be a leader and mentor to junior employees
• Train and support new employees in the branch
• Create a corporate culture that encourages growth, learning, and success
• Solicit and sell specific services and products
• Professionally handle adverse customer situations
• Resolve customer debt situations while maintaining a positive relationship to encourage return business
• Work harmoniously with peers
• Interview, hire, train and provide follow-up of branch staff
• Handle adverse employee situations as they arise
• Dress to represent the brand of a consumer-oriented business

Connaissances

Staff management

Leadership

Sales focus

Customer service

Description du poste

WESTERN FINANCE is the lender of choice in the traditional financial installment loan industry where there are many options. Our customers and employees are our foundation and without them we do not exist. We create a culture of success by adhering to our Core Values of Service, Motivation, Integrity, Loyalty, and Empowerment.

We are looking for an experienced, dynamic and motivated individual to join the team as our Branch Manager. The Branch Manager will be a key player in both sales and service, and will have the opportunity to have an immeasurable impact on the success of our company. You'll be at the center of company operations and expected to consistently motivate, train and manage your team in order to ultimately increase sales, profits and customer satisfaction. We're looking for a full-time Branch Manager. Branch Managers foster and maintain excellent relationships with customers and local entities to support the growth and development of their office.

Must have a valid driver's license.

Responsibilities:

• Manage staff
• Manage the flow of money
• Maintain security
• Be a leader and mentor to junior employees
• Train and support new employees in the branch
• Create a corporate culture that encourages growth, learning, and success
• Solicit and sell specific services and products
• Professionally handle adverse customer situations
• Resolve customer debt situations while maintaining a positive relationship to encourage return business
• Work harmoniously with peers
• Interview, hire, train and provide follow-up of branch staff
• Handle adverse employee situations as they arise
• Dress to represent the brand of a consumer-oriented business

Job Type: Full-Time

Pay: $30,000.00 – $36,000.00 per year

Supplemental Pay Types:

• Bonus opportunities

License/Certification:

• Driver’s License (Required)

Ability to Commute:

• Sweetwater, Texas, 79556 (Required)

Ability to Relocate:

• Sweetwater, Texas, 79556: Relocate before starting work (Required)

Work Location: In person

An ideal candidate will work well under pressure, be organized, and enjoy working in a fast-paced work environment.

You must have a reliable vehicle with state required insurance, a valid driver’s license, acceptable driving records, and dress in brand-approved attire.