Branch Manager

Jobtailor; Springfield (IL); On-site; USD 55,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Branch Manager in Illinois to lead performance, oversee budgeting, and build strong customer and supplier relationships within the electrical distribution market.

You will monitor market conditions, manage inventory, and drive sales while coaching staff and maintaining compliance with company policies. This role requires leadership, budgeting, and strong communication skills to achieve branch objectives.

Qualifications

• 5+ years in business, sales or operations management with planning, forecasting and resource coordination.
• Experience in electrical distribution is desirable.

Responsibilities

• Manage branch performance to align with policies, practices and culture.
• Oversee branch budget preparation for Springfield and monitor performance to meet objectives.
• Develop and maintain relationships with customers and suppliers.
• Monitor territory conditions and build market share in industrial and contractor sectors.
• Oversee branch inventory and reconcile discrepancies.
• Address customer concerns and drive service while achieving sales goals.
• Support training and qualifications of branch employees.
• Conduct performance evaluations and address personnel issues.
• Interview and hire applicants for branch positions.
• Report accidents and conduct investigations with Safety/HR guidance.

Skills

Leadership

Sales management

Customer relationship building

Time management

Communication skills

Training and coaching

Budgeting and forecasting

Problem solving

People development

Multitasking

Education

Bachelor's Degree in Business Administration/Management/Sales & Marketing

Tools

RF system

Job description

Responsibilities

• Manage branch performance to assure alignment with all policies, practices and culture of the organization
• Oversee preparation of branch budget for Springfield, and monitor actual performance to ensure that the branch achieves objectives
• Develop and maintain business relationships with current and potential customers and suppliers
• Monitor competitive conditions in the territory, and build relationships to gain market share in new areas in the industrial and contractor market
• Oversee branch inventory status (e.g. cycle counts with RF system), including daily reconciliation of discrepancies and adjustments
• Interact regularly with customers to drive customer service and achieve sales goals through addressing, mediating, and resolving customer concerns, complaints, and issues
• Support initial and ongoing training and qualifications of all branch employees
• Conduct performance evaluations and address branch personnel issues
• Interview and hire applicants for branch positions
• Report accidents in a timely manner and conduct the appropriate accident investigation process and follow up with associate in accordance with guidance provided by the Safety and HR team

Qualifications

• 5 years of experience in business, sales or operations management including the application of management principles involved in strategic planning, resource allocation, sales forecasting, and coordination of people and resources.
• Experience in the electrical distribution industry is desired.
• Bachelors Degree in Business Administration, Management, Sales and Marketing or related field, or an equivalent combination of education and job experienced as determined by the company.
• Demonstrated customer and vendor relationship building and maintenance skills.
• Ability to respond to common inquiries or complaints from customers, associates, or regulatory agencies.
• Ability to read, analyze, and interpret financial reports, general business documents, legal documents or governmental regulations and implement a plan to enhance business and course correct as needed.
• Demonstrated ability to lead people, coach to get results through others and motivate and develop talent.
• Ability to effectively communicate, orally and in writing, and present information to top management, customers, vendors, associates and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to solve practical problems where only limited information and standardization exists.
• Conflict management and diffusion skills to foster a solution-oriented environment that does not take matters personal.
• Demonstrated time management and organization skills, including the ability to plan and manage multiple priorities simultaneously.
• Ability to lift up to 25 pounds with or without accommodation.
• Characteristic of passion for learning products electrical products and their applications, as well as learning the electrical distribution industry.
• Travel may be required on occasion, valid driver's license required with proven safe driving record.