Branch Manager

BSC Industries, Inc; Westbrook (ME); On-site; USD 90,000 - 130,000; Full time

Job summary

BSC Industries in the United States is seeking an experienced Branch Manager to drive profitability, sales, and team performance at the Westbrook branch. You will lead inside sales, manage operations, and ensure top-notch customer service.

This role emphasizes strategic planning, supplier relations, and financial oversight, with a focus on delivering value to customers and sustaining growth for a high-performance team. You will build partnerships and mentor staff.

Qualifications

• Leadership and communication to manage a sales/ops team.
• Strong analytical and financial-management abilities.
• 5–7 years in sales or operations in Industrial Supply.
• Proficiency with ERP systems and MS Office.
• Associate degree or two-year college equivalent preferred.

Responsibilities

• Lead and motivate inside sales to retain and grow profitable customers.
• Ensure customer service quality and resolve product delivery issues.
• Oversee purchasing to ensure on-time delivery to customers.
• Manage warehouse operations and value-added activities.
• Develop short- and long-term plans to meet branch goals.
• Oversee financial aspects including sales and expenses.
• Directly supervise branch teams and support hiring/training.

Skills

Leadership

Analytical skills

Team management

Mechanical aptitude

ERP systems

Microsoft Office

Operations experience

Education

Associate degree or two-year college equivalent

Tools

Epicor Prophet 21

MS Office suite

Job description

About this position

Description:

About BSC Industries

For decades, companies have relied on BSC Industries to keep their operations running. We’ve earned that trust by combining deep product expertise with strong supplier partnerships - delivering the right solutions, at the right time, on the right terms. Our customers choose us because we understand their challenges, move quickly to solve them, and consistently deliver results.

Today, BSC is in an exciting period of rapid growth. We are expanding our reach, strengthening our capabilities, and investing in our people to meet increasing demand across the markets we serve. Our growth creates real opportunity - for driven sales professionals, problem-solvers, and relationship builders who want to make an impact and help accelerate our momentum.

At BSC, you’re not just filling a role - you’re helping customers succeed, building lasting partnerships, and contributing to a company that is scaling with purpose. If you’re energized by growth, motivated by results, and excited to be part of a high-performance team with strong industry roots and ambitious forward vision, BSC Industries is a place where you can build a meaningful and upward-moving career.

Job Summary

We are seeking an experienced and dynamic Branch Manager to oversee the overall success of our branch. This role is pivotal in driving profitability, generating sales, and leading a high-performing team. As a Branch Manager, you will be responsible for ensuring exceptional customer service and managing branch operations effectively.

Key Responsibilities

• Leadership & Sales Management: Lead and motivate the inside sales team to retain current customers and attract new, profitable clients.
• Customer Service: Ensure a high level of customer satisfaction through effective resolution of product delivery issues, troubleshooting, and onsite technical assistance. Assume the role of lead customer service contact for key accounts entailing quoting, order entry, purchase order entry, and expediting.
• Purchasing: Oversee all purchasing activity for the branch to ensure 100% on-time delivery to customers
• Operations: Oversee and manage the warehouse operation
• Value Add: Oversee and manage branch value added operations including electro-mechanical assembly operation, valve bank assembly, and VMI programs
• Supplier Relations: Maintain and nurture key relationships with local suppliers to support branch operations.
• Planning & Strategy: Develop and implement short- and long-term plans to meet customer needs and achieve branch-specific goals.
• Financial Oversight: Manage all financial aspects including sales, expenses, and asset control.
• Team Supervision: Directly supervise the inside sales team, warehouse team, and assembly team ensuring their alignment with branch objectives. Hiring, training, and developing branch personnel.

Requirements:

Qualifications and Experience

• Leadership Skills: Proven ability to lead, communicate, and manage people effectively.
• Analytical Skills: Strong analytical and mathematical skills for financial management and problem-solving.
• Industry Experience: 5 to 7 years of experience in sales or operations in the Industrial Supply Industry. Ideally this would include applying bearing, power transmission, and automation components to solve industrial applications. Experience outside the distribution industry will also be considered including operations, procurement, and sales in a manufacturing environment.
• Organizational Skills: Highly reliable with exceptional organizational skills and attention to detail.
• Technical Skills: High proficiency in computer use, including all ERP functions, email communication, and report generation. Must possess a high degree of mechanical aptitude and the ability to multi-task.
• Experience with Epicor Prophet 21 or similar distribution software preferred, but not required
• Working knowledge of Microsoft Office suite, especially Outlook, Word, and Excel
• Education: Associate degree or two-year college equivalent preferred but not required

BSC Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact Human Resources.