Branch Manager

PGW New Branding; North Charleston (SC); On-site; USD 65,000 - 86,000; Full time

Job summary

PGW New Branding in South Carolina seeks a Branch Operations Supervisor to lead daily warehouse activities, ensure safety, efficiency and customer satisfaction. You will apply Lean/5S principles and oversee inventory accuracy while driving performance metrics.

Responsibilities include recruiting and coaching staff, controlling labor and material costs, coordinating with Sales to meet revenue targets, maintaining regulatory compliance, and ensuring service quality across all branch operations

Qualifications

• Functional Expert with leadership skills and subject matter knowledge.
• Team Player who collaborates well in a group.
• Leader who inspires teammates to follow.
• Detail Oriented with a focus on accuracy and quality.
• Dedicated to tasks with loyalty and integrity.

Responsibilities

• Oversee daily branch operations with focus on safety, inventory accuracy, and customer satisfaction.
• Recruit, train, coach and motivate warehouse staff.
• Monitor inventory metrics such as shrinkage, turns and fill rate to ensure accuracy.
• Control labor costs and ensure budget adherence; manage branch expenditures.
• Ensure compliance with laws and company policies and support sales strategy.

Skills

Functional Expert

Team Player

Leader

Detail Oriented

Dedicated

Job description

Overview

This position is responsible for the safe and profitable operation. The incumbent oversees all aspects of daily branch operations. Key focus areas include Customer Satisfaction, Safety, Lean/5S and Housekeeping, Inventory Management, Sales, Staff Recruitment, Labor Productivity and Cost Control. The incumbent is provided weekly branch performance metrics to proactively develop and implement improvement measures, using Lean and Six Sigma principles as a tool to refine activities within the scope of his/her responsibilities.

• Comply with all safety standards and requirements to assure a safe and hazard‑free warehouse environment with focus on safe driving and injury prevention.
• Utilize lean concepts and good 5S/Housekeeping to ensure efficient flow of products/materials through the warehouse with minimum waste and to provide an organized, safe and clean workplace. Key metrics include operational review score, housekeeping checklists and 5S audit score.
• Ensure accuracy of inventory records by participating with the Supply Chain team in ongoing management of branch inventory to provide guidance and leadership to branch personnel concerning inventory management practices.
• Monitor key metrics relative to inventory, which include inventory shrinkage, inventory turns and fill rate percent, to maintain accurate records of finished goods inventory.
• Recruit, train, coach and motivate a qualified warehouse staff; instill the desire to provide customers with excellent service, courteous treatment and quality products.
• Manage branch labor such that customer requirements can be met with minimal overtime to meet budgeted labor costs.
• Monitor branch expenditures on purchases of materials, products, equipment and utilities to ensure cost controls are in place and remain within budget amounts. Key metrics include CPU, profitability vs. Plan and overhead cost vs. Plan.
• Maintain daily contact with key branch customers and proactively work with Sales Representatives to support the market sales strategy and ensure customer requirements are met. Key metric is revenue vs. plan.
• Maintain compliance all with Federal, State, and Local laws, statutes and regulations, as well as all Company policies and procedures.
• Scope of position is responsible for sales greater than 2.2 million dollars.
• Assume other duties as assigned.

Supervisory Responsibilities

• Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards.
• Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Qualifications

Preferred

• Functional Expert: Considered a thought leader on a subject
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.