Branch Manager

Sun Loan Company; Round Rock (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Low-deductible health plans

Telehealth access

On-demand pay

Competitive salary

401(k) with company match

Paid Time Off

Bonus opportunities

Career development

Job summary

Sun Loan Company in Round Rock, TX is seeking a reliable Branch Manager to lead daily operations, mentor Loan Specialists, ensure policy compliance, and drive profitability while delivering excellent customer service. This is a full-time role with accountability for branch performance and community engagement.

The ideal candidate has loan-industry management experience or 2–3 years in related leadership roles, strong organizational skills, and the ability to perform under pressure in a

Qualifications

• Branch management experience preferred or 2-3 years in related customer service/collections leadership.
• Strong organizational skills and ability to work under pressure in a fast-paced environment.

Responsibilities

• Manage daily office operations.
• Maintain compliance with policies and procedures.
• Lead, train and develop Loan Specialists.
• Create a culture that encourages growth and success.
• Evaluate financial statements and drive profitability.
• Handle adverse customer situations while maintaining relationships.

Job description

Hiring Immediately!

For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.

Sun Loan Company is currently seeking a reliable and ambitious Branch Manager to join our dynamic team! As a Branch Manager, you will be at the center of company operations and expected to motivate, train and manage your team to maximize financial goals, reduce costs, and elevate customer satisfaction. The ideal candidate will work well under pressure, be organized, and successful in a fast-paced work environment.

Responsibilities:

• Manage daily office operations
• Maintain compliance with policies and procedures
• Be a leader and mentor and assist in the training and development Loan Specialists
• Create a culture that encourages growth, learning and success
• Evaluate financial statements and drive profitability
• Professionally handle adverse customer situations while maintaining a positive relationship to encourage return business
• Approve, reject or coordinate all loan applications
• Assist Loan Specialists with loan processing and collection calls
• Tax preparation (may vary by location)
• Plan and develop branch growth by networking with the local community and other businesses
• Work closely with team members to achieve branch goals

Requirements:

• Loan industry management experience strongly preferred, or 2-3 years' prior management experience from similar customer service or collections related industries.
• Must have a valid drivers' license with reliable transportation and valid proof of insurance.

Benefits - Why Sun Loan Is Your Ideal Workplace

• Low-deductible, affordable medical plans, including medical, dental, and vision
• Telehealth access
• On-demand pay
• Competitive salary based on factors such as location, skills, knowledge, competencies, and experience
• 401(k) with company match
• Paid Time Off, including holidays, vacation, and sick time
• Bonus opportunities
• Career development and advancement paths
• Formal and comprehensive training program

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
• No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.