Branch Manager

Spectrum Careers; Reading (Berks County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Company-paid life insurance

Paid holidays & PTO

Monthly & annual bonuses

Prescription coverage

Job summary

Spectrum Careers is looking for an experienced Branch Manager to lead their Reading, PA location in the HVAC/R wholesale distribution industry. The role involves hiring, training, and supervising staff while ensuring excellent customer service.

Ideal candidates will possess strong operations management skills, a high school diploma, and the ability to work with point-of-sale software. The position offers a competitive salary, benefits, and performance bonuses.

Qualifications

• Proven operations management experience in a leadership role.
• Strong customer service skills and business acumen are essential.
• Comfort with point-of-sale software is required.

Responsibilities

• Oversee day-to-day operations and manage staff.
• Drive productivity and performance while meeting financial targets.
• Resolve customer disputes and manage transactions accurately.

Skills

Operations management experience

Customer service skills

Business acumen

Point-of-sale software

Education

High school diploma or equivalent

Job description

About our Client

Our client is a well‑established HVAC/R wholesale distributor with a strong regional presence. They have engaged us to find an experienced, hands‑on branch manager to lead their Reading, PA location — someone ready to take their operations management career to the next level in a company known for treating employees like family.

A one‑stop shop for HVAC/R professionals, our client supplies unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance customers. They serve contractors of all sizes and are committed to being a full‑service resource from start to finish. Their culture is team‑oriented, recognition‑driven, and built on genuine respect — with notably strong employee tenure to show for it.

Compensation & Benefits

Our client offers a competitive base salary with monthly and annual performance bonuses tied to experience and HVAC product knowledge, plus a strong benefits package:

• Medical, dental & vision
• 401(k) with company match
• Company‑paid life insurance
• Paid holidays & PTO
• Monthly & annual bonuses
• Prescription coverage

The role

This is a highly visible, people‑first leadership role. The branch manager oversees all day‑to‑day operations — hiring, training, and supervising counter sales, warehouse, and delivery staff — while modeling the kind of prompt, professional service that keeps customers coming back. They set the tone for a culture of teamwork, accountability, and mutual respect.

Strategically, the right candidate will develop plans to drive productivity and performance, consistently meet financial targets, resolve customer disputes efficiently, and partner with outside sales staff to build effective branch promotions. Accurate transaction and paperwork management comes with the territory.

Candidate profile

Required

• High school diploma or equivalent
• Proven operations management experience
• Consistent customer service skills and business acumen
• Comfort learning and using point‑of‑sale software
• Ability to pass a pre‑employment drug screen

Preferred

• HVAC/R industry experience or formal training
• Background in wholesale distribution — order fulfillment, inventory control, showroom merchandising, shipping/receiving, or branch sales