We are seeking experienced Branch Managers for multiple banking locations throughout South Florida. Candidates will be considered for opportunities based on their experience, qualifications, and preferred location.
Current hiring locations
- Miami / Brickell
- Doral
- Hialeah
- Medley
- West Palm Beach
- Aventura
- Emerald Hills (Hollywood)
The Branch Manager is responsible for overseeing daily branch operations, developing client relationships, driving deposit and lending growth, and ensuring exceptional customer service. This role leads branch personnel, supports business development initiatives, and ensures compliance with banking regulations and internal policies. The ideal candidate has a strong background in retail banking, team leadership, relationship management, and branch performance.
Job Responsibilities
- Oversee daily branch operations to ensure efficiency, accuracy, strong internal controls, and compliance with banking policies and regulatory requirements.
- Develop and execute business development strategies to grow deposits, lending relationships, and overall branch profitability.
- Build and maintain relationships with individual and business clients, identifying opportunities to expand banking relationships and introduce appropriate financial products and services.
- Lead, coach, and develop branch employees, establishing performance expectations and supporting professional growth.
- Monitor branch performance, including deposit growth, loan production, customer acquisition, service quality, and other key performance indicators.
- Identify new business opportunities through networking, referrals, community involvement, and proactive outreach.
- Ensure a high level of customer service by resolving escalated client concerns and maintaining strong client relationships.
- Oversee account opening, account maintenance, transaction processing, and other branch banking activities.
- Promote appropriate banking solutions, including deposit accounts, consumer and commercial lending, treasury services, and other financial products as applicable.
- Maintain compliance with BSA/AML requirements, KYC procedures, internal controls, and applicable banking regulations.
- Collaborate with internal departments and banking specialists to meet client needs and support branch growth.
- Participate in local business development and community engagement activities to strengthen the bank's market presence.
Qualifications
- Bachelor's degree in Business Administration, Finance, or a related field preferred; equivalent banking experience may be considered.
- Several years of banking experience, including demonstrated experience in branch operations, relationship management, or business development.
- Prior supervisory or management experience in a banking environment.
- Proven ability to develop client relationships and drive deposit growth, lending activity, and new business.
- Strong knowledge of retail banking products, account services, branch operations, and regulatory compliance.
- Familiarity with BSA/AML, KYC, and internal control requirements.
- Strong leadership, communication, customer service, and problem-solving skills.
- Ability to coach employees, manage branch performance, and maintain operational accuracy.
- Bilingual English/Spanish preferred or required, depending on the branch location and client base.