Branch Manager

NextPlay Jobs; Exeter (NH); On-site; USD 75,000 - 110,000; Full time

Job summary

NextPlay Jobs in New Hampshire is seeking a Branch Manager to lead a regional team, drive sales growth, and optimize operations across sales, service, inventory and facilities.

The role requires a strong technical background related to marine/industrial parts, hands-on supervision of 10+ staff, and close collaboration with headquarters to meet margins and safety standards. A Bachelor’s degree and 5+ years’ leadership experience are preferred.

Qualifications

• Bachelor degree in engineering or related technical field.
• Five years minimum mechanical/technical hands-on and/or supervisory experience.
• Two to three years minimum experience in customer support or inside sales positions.
• Two to three years minimum experience as a supervisor/manager of 10 or more persons.
• Industry experience is a plus.

Responsibilities

• Supervises inside and outside sales personnel, mechanics/techs and office staff.
• Generates direct sales with customers alongside the Outside and Inside Sales team.
• Manages branch expenses, including product purchases and margins, sales discounts and service sales and margins.
• Builds and maintains customer and vendor relations.
• Maintains branch safety, cleanliness and security.
• Provides input to corporate executives for business planning.
• Manages branch assets, inventory and systems in coordination with headquarters.

Skills

Leadership

Communication skills

Planning & organization

Sales ability

Financial management

Customer relations

Safety & environmental awareness

Education

Bachelor of Science Degree, preferably in Engineering or related technical field

Job description

Our client, an established industrial parts and service company, is seeking a Branch Manager. This position will be responsible for managing a branch location to ensure sales growth, a sufficient return on investment, inventory levels are properly managed, work force is sufficient and performing, and facilities are properly managed and maintained. Primary business focus is in the area of marine industrial products and off-highway products parts and service. Must have a strong technical background.

ESSENTIAL FUNCTIONS

• Supervises inside and outside sales personnel, mechanics/techs and office staff.
• Generates direct sales with customers alongside the Outside and Inside Sales team.
• Manages branch expenses, including product purchases and margins, sales discounts and service sales and margins.
• Builds and maintains customer and vendor relations.
• Maintains branch safety, cleanliness and security.
• Provides input to corporate executives for business planning.
• Manages branch assets, inventory and systems in coordination with headquarters.

PERFORMANCE MEASURES

• Sales and Gross Margin growth
• Team player
• Strong collaboration and organizational skills
• Product knowledge

EDUCATION AND EXPERIENCE

• Bachelor of Science Degree, preferably in Engineering or related technical field
• Five years minimum mechanical/technical hands-on and/or supervisory experience
• Two to three years minimum experience in customer support or inside sales positions
• Two to three years minimum experience as a supervisor/manager of 10 or more persons
• Industry experience is a plus

SKILLS (Language, Mathematical, Reasoning, Other)

• Communication skills, both verbal and written
• Planning and organization skills for both self and others
• Leadership skills (both one-to-one and team situations, using appropriate interpersonal styles and methods to guide and develop individuals and groups toward goal and task achievement)
• Product and warranty knowledge
• Decisiveness (readiness to make decisions, take action or commit oneself)
• Sales ability/persuasiveness (uses appropriate interpersonal styles and negotiations to gain agreement, acceptance or commitment from various parties inside and outside the organization)
• Financial management skills (ability to understand and analyze financial data)
• Safety and environmental management, knowledge and awareness of impacting employee, community and customer health

WORKING CONDITIONS/PHYSICAL DEMANDS

• 24 hours on-call to customer calls
• Normal office, warehouse and shop floor work environments